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dōTERRA: Providing an Immersive Online Experience with Multiple SAP Customer Experience Solutions Running on SAP HANA®

To enhance the customer and CRM experience, dōTERRA implemented a range of SAP Customer Experience solutions: SAP Product Content Management (PCM) to manage static content and product information, SAP Commerce for online shopping and enrollment of wellness advocates, and SAP Service Cloud to manage one of its call centers with over 1,000 agents.

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