Mota-Engil: Driving efficiency in goods delivery with agentic and generative AI capabilities
Digitalizing goods delivery
Mota-Engil Group wanted to free up its foremen and administrators from a manual goods-delivery process to focus on value-adding work. Developed by Inetum’s SAP Innovation FabLab, the “Procure2Pay Agentic AI” platform, which runs on SAP Business Technology Platform, together with SAP Business AI capabilities, allows it to digitalize goods delivery in engineering projects.
| Industry | Region | Company Size | Partner |
| Construction and real estate | Porto, Portugal | 51,000 employees | Inetum |
Shared Services CEO, Mota-Engil Group
Digitalizing the process for goods delivery
Founded in 1946, Mota-Engil Group is a multibusiness, multinational company operating in 21 countries across Europe, Latin America, and Africa. It specializes in engineering, construction, environment, infrastructure, and mining projects.
Following procurement and logistics processes, the company’s suppliers deliver goods to each of its work sites. There, its foremen must ensure that these goods are properly received by manually checking a delivery note against the goods. This follows a paper-based workflow to the on-site administrative assistant, who is responsible for inputting the information into SAP software.
The challenge for Mota-Engil was to balance the time needed to accurately input goods-delivery data against other administrative tasks. The company realized that it needed to digitalize this paper-based process.
Shared Services CEO, Mota-Engil Group
Using agentic and generative AI in the procure-to-pay process
Mota-Engil has been working with Inetum, a digital services consultancy, over the years to support its use of SAP software. Recently, the partner held design-thinking workshops to explore how cloud and artificial intelligence (AI) capabilities could help drive efficiency in Mota-Engil’s operations, particularly when engaging with suppliers. As a result, Inetum developed a generative AI platform—Procure2Pay Agentic AI—for Mota-Engil that runs on SAP Business Technology Platform (SAP BTP), creating a foundation on which to scale its processes. The engineering company adopted SAP Business AI features, including the Joule solution and SAP AI Core infrastructure to take advantage of monthly software releases from SAP. It also deployed the SAP Document AI solution to rethink its document processing for structured and unstructured data.
Mota-Engil has integrated these AI capabilities, along with the Procure2Pay Agentic AI platform developed by Inetum, on SAP BTP and its legacy IT environment. It now has a tool that allows it to identify the location of its employees at construction sites. Its foremen can use the platform to upload images of the goods received or delivery notes, which are then matched with other information in its SAP solutions.
Head of SAP Innovation FabLab, Inetum
Reducing the administrative burden and driving efficiency
Using the Inetum-developed Procure2Pay Agentic AI platform and implementing SAP solutions has resulted in several major benefits for Mota-Engil. It has reduced working hours in the goods-delivery process, freeing up its foremen and administrators to focus on value-adding activities in projects instead of paperwork. It has increased data accuracy and reduced errors, enabling better decision-making at central and local levels. And it has strengthened relationships with its suppliers by being able to engage with them faster and by driving efficiency in the procure-to-pay process.
Filipe Morla, shared services CEO at Mota-Engil, highlights, “Our main goal as a group is to drive profitability and put interesting, exciting technology to work to achieve that goal. We’re now mixing the best of both worlds.” The company isn’t deploying technology for its own sake, but rather for the concrete impact it can have on its operations, especially by removing unnecessary administrative work.
Luis Gomes Silva, head of Inetum’s SAP Innovation FabLab, concludes, “The world is changing very fast, and SAP has taken advantage of this. For example, the SAP Business Data Cloud solution brings AI, data, and insights one step closer to where you need them. The Inetum Procure2Pay Agentic AI platform lets us build smart agents that provide efficiency and also allows us to rethink the process, with Joule as a presentation layer, thanks to new capabilities.” Mota-Engil, Inetum, and SAP are taking this further step to reimagine the procure-to-pay process in the near future.
Shared Services CEO, Mota-Engil Group
Featured partner
Inetum is a European leader in digital services. Its team of 27,000 consultants and specialists strive to make a digital impact for businesses, public sector entities, and society. Inetum’s solutions aim to contribute to its clients’ performance and innovation as well as the common good. Present in 19 countries through a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of €2.4 billion in 2024.