Sharing and managing data at a global level to meet local needs
Microsoft implemented the SAP SuccessFactors Employee Central solution in more than 100 countries for 220,000 employees. The software was chosen primarily for the preconfigured localization and extensibility capabilities. When a country is selected, all data fields necessary for payroll, benefits, and other areas are already built in. So, for example, a request for a new identity document or legal form can be met immediately. Microsoft uses standard integration between SAP SuccessFactors Employee Central and the SAP Payroll Processing application to reduce the risk of payroll issues.
The company developed a “hybrid workplace” application using SAP Business Technology Platform to extend its use of and integrate with solutions from SAP SuccessFactors Human Experience Management Suite. This gives management teams valuable data on the hybrid employee experience and allows employees to request where, when, and how they work, with the approvals and workflows shared with the relevant business areas.
Similarly, the company is using the planning capabilities in the SAP Analytics Cloud solution for workforce planning and to enable master data management of job-title taxonomy in SAP SuccessFactors Employee Central. It can create a model to understand the work being done company-wide by mapping every person to the taxonomies. This is helping Microsoft figure out the future career and learning needs of its workforce within a competitive marketplace for talent. Also serving as an extension to SAP SuccessFactors solutions and contributing to Microsoft’s success are solutions from Accenture, EPI-USE, and Pathlock.