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intelligent business processes

Align every corner of your business with next-generation best practices in SAP S/4HANA.

Making an impact with SAP S/4HANA

Learn how customers are achieving dramatic results with SAP S/4HANA.

50 %
Reduction in ramp-up time for new staff

Learn how Telia Lietuva is using SAP S/4HANA and SAP Billing and Revenue Innovation Management to streamline business transactions and improve customer service.

 
20 %
Reduction in total cost of ownership

Learn how Verizon is using SAP S/4HANA to eliminate manual journal entries into siloed source systems and to maintain a consistent use of accounts, reducing data processing and reconciliation issues.

Capabilities

Simplify asset operations and maintenance

Maximise asset value, control risks, and help ensure safety with a holistic view of asset status to plan maintenance activities with the right person, tools, resources, and integrated documentation. 

Manage environmental, health, and safety risks

Execute tasks in critical environments with a complete view of compliance and safety measures, so you can identify risks and regulations, define priorities, implement controls, and track incidents.

Maintain service agreements

Provide a single contract for all outcome-based services and reduce administrative burden by consolidating and maintaining task lists, catalogues, maintenance plans, and warranty information.

Provide customer-oriented services

Engage with customers across a multitude of channels to offer packaged service offerings; manage complaints, claims, returns, and refunds; and schedule and dispatch field services to fulfill service orders.

 

 
Streamline service parts management

Optimise parts logistics and inventory processes with real-time visibility across all supply locations to source service parts globally and ensure their availability.

Streamline Core HR and payroll processes

Integrate employee master data, organisational data, and cost-centre-related information from the SAP SuccessFactors Employee Central solution to speed reorganisations and other end-to-end processes.

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