The Intelligent Enterprise
What is an Intelligent Enterprise?
Empower employees through process automation
Automate complex processes – such as invoice and payment matching, approvals, and more – to free up employee time and empower them to do more meaningful work.
Anticipate and proactively respond to customer needs
Create personalised and unique customer experiences using AI, chatbots, and voice technologies. Anticipate needs – and deliver best-in-class customer service.
Invent new business models and revenue streams
Create new business models that generate new revenue streams. Monetize data-driven capabilities and apply your core business competencies in innovative ways.
The Intelligent Enterprise inspired by Adidas
Why become an Intelligent Enterprise?
Disrupt or be disrupted
As technologies like AI, the IoT, advanced analytics, and blockchain become more mainstream, businesses must adapt or risk getting left behind. Here’s how SAP can help.
What does the Intelligent Enterprise promise?
Hear from industry experts who cite operating with confidence based on valuable data insights, using smart technologies to innovate, delivering right-time customer experiences, and more.
Benefits for the enterprise
Increase enterprise and ecosystem visibility
Eliminate data silos and automate data wrangling and integration. Recognise unseen patterns – and provide new intelligence to service customers and employees.
Focus resources on today and tomorrow
Direct scarce resources to areas where they’ll have the greatest impact. Simulate the outcome of potential options – run your business today and innovate for tomorrow.
Gain the agility to disrupt and outmaneuver
Build flexibility and insight into your business processes to rapidly respond to change, pivot towards the right outcomes, and guard against disruptive competitors.
Get the facts
48%
Economist Intelligence Unit and SAP
527%
SAP Center for Business Insight 2017 calculation based on “CEM Executive’s Agenda 2016: Aligning the Business Around the Customer,” Aberdeen Group
202%
“The Importance of Employee Engagement,” Dale Carnegie Training
Intelligent Suite
Customer Experience
Gain a deeper understanding of your customers, predict and proactively meet their needs – and provide exceptional, differentiated, and personalised customer experiences.
People Engagement
Transform your workplace experience. Improve connectivity and engagement across your workforce. Attract, develop, and retain the right talent and provide personal and role-based employee experiences.
Manufacturing & Supply Chain
Run a highly responsive digital supply chain for advanced, customer-centric manufacturing. Leverage predictive processes, smart automation, and have total visibility across your network.
Network & Spend Management
Simplify travel, expense, and invoice management. Source, buy and pay on the world’s largest business network. Manage and engage the external workforce – for greater visibility, employee empowerment, cost control, and risk reduction.
Intelligent Technologies
Open Innovation
Consume and experiment with technologies such as artificial intelligence, machine learning, Big Data, IoT, analytics, and blockchain – and drive ongoing innovation.
Embedded Intelligence
Applications with embedded intelligent technologies are part of SAP’s standard road map – so there’s no need to purchase additional solutions or services.
Industry Innovation Kits
Innovate further and faster with digital innovation kits and services – all powered by our design thinking methodology, industry expertise, and technology toolbox.
Holistic Integration
Take an automated, guided approach to integration. Seamlessly integrate your SAP and non-SAP cloud environments and technologies, extend with open APIs, and more.
Digital Platform
Data Management
Power applications, data warehousing, and analytics with an industry-leading in-memory database – and provide orchestration and meta data management across heterogeneous sources.
Cloud Platform
Use an open cloud platform to build or extend applications with the latest technologies – and unlock the value of your data to a broader ecosystem of developers through APIs.
Customer success in the Intelligent Enterprise
Creating dynamic maintenance management
Hear how this Italian rail transport operator is analysing live data from thousands of onboard sensors – dramatically improving maintenance and customer service.
Transforming the supply chain with AI
Learn about Microsoft’s plans for the use of AI and machine learning to drive deeper savings, predictive maintenance, and proactive supply chain management.
Serving up smart and profitable growth
Find out how MOD Pizza, a fast, casual chain with 3,500 employees, is gaining real-time visibility into financials and resources – and supporting rapid growth.