Accelerate SAP SuccessFactors outcomes with a virtual assistant
Generative AI virtual assistant that refreshes the enterprise employee experience, easily integrates with existing systems and collaboration channels. It guarantees a 70% self-service ratio in the contract by helping reduce tickets and automating complex actions across HR processes and enterprise applications.
Overview
Deliver an unforgettable hire to retire employee experience
It creates a continuous employee dialogue, solving queries, serving knowledge, optimizing engagement levels, and even sending off employees with grace.
Unify enterprise knowledge & fill knowledge gaps
Gather knowledge from various systems like Sharepoint, Confluence, etc., and find the right, contextual information from any number of documents using generative AI.
Optimize the voice of the employee
Get real-time insights into company sentiment scores, analyze employee well-being themes, and identify employees at risk of attrition. Leverage AI action plans to improve engagement levels.
Details
Solution type
APIs and Technical Components
Industry
Cross-Industry, Life Sciences, Insurance
Compatibility
Works with
SAP SuccessFactors Employee Central
Features
Serve unified, updated, and accurate knowledge instantly
Auto-resolve complex HR queries with an autonomous agent by unifying knowledge from enterprise systems, keeping the knowledge base updated by filling new knowledge from resolved tickets, while delivering knowledge accurately and rapidly.
Craft onboarding and offboarding journey experiences
Automatically fill candidate information into essential form fields as part of pre-boarding and onboarding procedures. Also, Leena AI helps improve interdepartmental collaboration to get employees fully enabled to work.
Streamline advanced employee queries with Kanban ticket management
Deliver a single-pane view to employee support agents, allowing them to quickly view, prioritize, and re-assign tickets that need human intervention. Respond to or progress tickets from the dashboard view, and update ticket statuses in real time.
Plans and pricing
All plans include:
Price Upon Request Edition
Help desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
Onboarding Solution - Drives continuous dialogue with employees from pre-boarding to exit. Tracks engagement levels. Automates the employee journey.
Knowledge Management - Hosts knowledge anywhere. Contextually responds in real-time to any query from any document with GPT-enriched AI.
Workflow Builder - Translate rough ideas to HR apps in minutes with drag-&-drop UI. Codify manual processes into powerful automations.
Employee Engagement - Listens to employees, takes real-time actions, predicts attrition, and retains your best talent
IT Service Delivery - Helps IT teams with auto resolution of IT queries, full stack ticket management, dynamic knowledge base, workflows, & more
Document Management - Centralize employee documents. Stay compliant always. Leverage frequent document sync from any hosting platform via APIs
Includes 1000 Users Price upon requestHelp desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
Onboarding Solution - Drives continuous dialogue with employees from pre-boarding to exit. Tracks engagement levels. Automates the employee journey.
Knowledge Management - Hosts knowledge anywhere. Contextually responds in real-time to any query from any document with GPT-enriched AI.
Workflow Builder - Translate rough ideas to HR apps in minutes with drag-&-drop UI. Codify manual processes into powerful automations.
Employee Engagement - Listens to employees, takes real-time actions, predicts attrition, and retains your best talent
IT Service Delivery - Helps IT teams with auto resolution of IT queries, full stack ticket management, dynamic knowledge base, workflows, & more
Document Management - Centralize employee documents. Stay compliant always. Leverage frequent document sync from any hosting platform via APIs
Includes 1000 Users Enterprise Virtual Assistant Edition
Help desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
Includes 1000 Users Price unavailable in this region- Minimum contract 1 year
Help desk Management- Helps optimise agent outcomes with auto-routing, escalation optimization, multi-ticket management, & more.
Includes 1000 Users
Customer reviews
Technical Information
| Solution type | APIs and Technical Components |
| Category | Core HR and Payroll |
| Industry | Cross-Industry, Life Sciences, Insurance |
| Works with |
SAP SuccessFactors Employee Central |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies. |
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
AI & Automation - The HR Enabler
How to Future-proof Your Employee Onboarding Process
Measuring Employee Engagement ROI: A Practical Guide
Leena AI - Redefining Employee Experience
A Holistic Guide to an Effective Hybrid Workplace
Case Study - Coca Cola
Publisher
Leena AI, Inc
Generative AI solution for enterprises, featuring an advanced virtual assistant driven by the proprietary Large Language Model, WorkLM. This powerful combination accelerates employee experience and enhances productivity. Leveraging the capabilities of generative AI, it streamlines operations, reducing tickets and facilitating real-time actions to bolster efficiency. The comprehensive suite of solutions spans HR, IT, Sales, Finance, and more, ensuring a user-centric front-end experience for enterprise-wide delivery. Compatible with 1000+ platforms, including SAP SuccessFactors, SAP ERP, Oracle, and Workday, Leena AI has successfully collaborated with over 500+ customers, including industry leaders like Nestle, Puma, Coca-Cola, and Sony. Established in 2018, Leena AI supports 100+ languages globally, serving millions of daily transactions.
