SAP Business AI for human resources

Drive the success of every employee and achieve organisational agility with AI.
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AI for HR that drives better employee experiences

When your people operate at their best, so does your business. Built for the cloud, SAP SuccessFactors HCM uses AI to help you transform the way employees work, managers manage, and organisations adapt.

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Use AI to support data-driven decision-making, eliminate inefficiencies, and increase employee productivity

AI helps HR leaders build a people-first culture where talent thrives, diversity is embraced, and the workforce is empowered to drive the company’s mission.

Increase speed and efficiency of hiring processes

By improving efficiency and reducing potential bias, SAP Business AI helps you quickly generate job descriptions and interview questions, identify the most qualified candidates, and make faster and more informed hiring decisions.

Increase employee engagement and retention

By personalising experiences, generating time-saving insights, and providing tailored career growth recommendations, SAP Business AI helps create a more positive and productive work environment, leading to higher employee satisfaction.

Increase the ROI of people investment

By providing data-driven insights, automating tasks, and increasing employee efficiency, SAP Business AI helps reduce costs, improve decision-making, and increase employee retention to drive business success.

See what your ROI and savings could be with SAP Business AI

Use our calculator to learn how SAP Business AI can transform your business.

Calculate the ROI

Explore Joule use cases for Human Resources teams

Help save time and improve efficiency by streamlining and automating HR processes with AI-enhanced solutions.

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Elevate manager productivity with a Performance Agent that helps navigate reviews and compensation planning.

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Additional solutions

Writing personalised employee feedback

Benefit from efficient, personalised feedback writing and reduce manager time spent composing employee feedback by up to 65%.*

Create job descriptions 90% faster*

Simplify hiring and speed up recruitment for your external workforce and employees with AI-assisted job description creation.

Creating performance goals

Easily craft actionable and personal performance goals and reduce the time spent preparing them by up to 80%.*

Generating interview questions

Kick-start the recruiting process, generate relevant interview questions in an instant, and reduce the cost of preparing them by up to 87%.*

Packages

Discover how Joule can help address your HR needs

Joule Base

Baseline AI capabilities, included in all cloud subscriptions:

  • Provides free access to core AI functions.

  • Supports tasks like finding information and navigating to task-relevant locations.

  • Embedded in standard cloud licenses with solution-specific foundational AI capabilities.

Joule Premium

Advanced AI capabilities tailored to your business needs. Includes everything in Joule Base plus:

  • Powerful organisation-wide or user-specific access to high-value AI services.

  • Relevant Joule Agent capabilities and premium Joule capabilities, such as analytical insights and task automation.

  • Price-based on usage through AI-units, billed monthly.

Resources

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Put your people and their experiences first

Build a future-ready workforce by recruiting the best talent and enabling employees to identify and acquire the skills needed for career growth with an AI copilot that truly elevates every employee experience.

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Attract and hire the best talent

Attract top talent with the right skills by using AI. Simplify screening by uncovering applicant skills, and quickly generate equitable job postings to help the right candidates find the right opportunities.

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Make every employee a success story with AI capabilities in HR

Enable employees to perform at their best by using AI capabilities to transform everyday tasks in HR—saving time, improving outputs, and driving organisational agility.

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Improving AI literacy and readiness across the business

Learn segment-specific strategies to help you enhance adoption, employee confidence, and organisational readiness.

See how customers are succeeding with SAP

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Galicia

Accelerating recruitment and improving workforce outcomes

Learn how Galicia leverages SAP SuccessFactors and generative AI to accelerate recruitment, cutting validation times and improving both the employee and employer experience.

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Darussalam Assets

Leveraging AI for inclusive recruitment and personalised learning

Learn how Darussalam Assets is using SAP SuccessFactors solutions and SAP Business AI to strategically align HR processes, technology, and data-driven insights to manage its extensive cross-industry workforce.

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Delta Air Lines

Creating personalised talent experiences for employees

Ranked as the sixth-best employer in the world by Forbes, Delta Air Lines Inc. is driven by its people-focused culture. See how Delta Air Lines uses SAP SuccessFactors solutions to create personalised talent experiences for employees.

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NTT DATA Business Solutions

Gaining IT efficiency with SAP Business AI

Learn how NTT DATA Business Solutions is transforming its global business by leveraging SAP’s AI technology integrated into SAP SuccessFactors solutions to drive efficiency and innovation for its customers.

Frequently asked questions

Joule is a generative AI assistant integrated into SAP SuccessFactors, designed to streamline HR tasks such as creating job descriptions, managing time-off requests, and updating employee information. By providing quick answers and proactive insights, Joule enhances decision-making and operational efficiency in HR processes.

AI is used in HR to enhance efficiency, improve decision-making, and provide a better employee experience. Key applications include:

*Numbers assumed for consumer products company with €1 billion in revenue and 2,000 employees. Annual benefits result from one or more value drivers. Source: SAP Value Management.

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