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SAP Entitlement Management
Streamlining and automating entitlement management and operations can help meet the needs of your fast-moving, complex businesses.
Simplifying entitlement management to deliver a better customer experience
Meet the needs of increasingly savvy consumers
With the SAP Entitlement Management solution, you can create innovative business models and solution bundles with greater ease. The solution can help streamline and automate entitlement processes and dynamic authorisation management to support intelligent business scenarios.
Multitenant cloud deployment
Increased transparency into entitlements
Automated processing of a high volume of entitlements
Key benefits
Increasing sales and revenue with greater intelligence
Support subscription-based business models that boost sustainable and recurring revenue streams with an intelligent entitlement management system.
Accelerating innovation and delivering better outcomes
Enable teams to quickly deploy new offers and related entitlements, then track performance to inform and iterate as required.
Helping your customers get the most value from entitlements
Provide your customers with a transparent view of their entitlements through a range of relevant self-services, alerts, and reminders.
Key features
Central entitlement repository
Gain up-to-date visibility into entitlements and related product assignments
Provide a scalable repository to grow and adjust the business as requirements change
Access a complete history of all audits
Entitlement modelling and lifecycle management
Define new entitlement models and detail how events affecting them should be processed
Assign entitlement models to innovate new offerings with greater ease and agility
Maintain the status of your entitlements throughout their lifetime and define custom alerts
Real-time reporting and analytics
Derive customer insight on current, past, and expiring entitlements
Provide a user-friendly dashboard
Create reports for a specific customer, product, or entitlement and define custom criteria
Pricing
See how our customers are succeeding with SAP
Offering digital subscription services
Learn how biotech company F.Hoffman-La Roche is leading a data-driven industry revolution by automating order-to-cash processes for its new digital offerings.
Capturing value and elevating customer experiences
See how ServiceNow, a leading cloud software company, centralised and automated customer entitlements to provide frictionless renewals and greater transparency.
Technical and security resources
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