Regional, State, and Local Government
Digital technologies are bringing transformative change to society
Using digital technologies, you can drive the digital and cultural change needed to steer your organisation through disruption and achieve the best outcomes for your citizens.
Enhancing operational excellence and resiliency
Extreme challenges created by the pandemic, as well as supply chain issues, inflation, and sustainability requirements, are forcing governments to operate differently. Pressure to perform means that you must improve effectiveness and resiliency through optimised business processes and new service delivery models at the speed of change.
Improving the use of data as an asset
State and local governments must create a data-driven culture that values evidence over intuition while prioritizing protection of data and privacy. You need real-time insights from data to analyse past and present situations while simulating future scenarios.
Enabling the workforce of the future
Many government organisations lack the right talent to address urgent challenges and meet their mission, which is exacerbated by a talent war with commercial companies. To hire and keep the best candidates, you must upgrade your employee experience and offer learning and development programmes to close skills gaps and become future ready.
Putting citizens at the centre of everything you do
Citizens expect more and trust less – they experience personalised, swift digital interactions with commercial companies and expect the same with their state and local government. By digitalising processes across your state or local organisation, you can meet citizens’ needs today and anticipate and support their needs in the future.
Featured public sector solutions
SAP S/4HANA Cloud for US State and Local Government
Our government ERP can help you deliver better public value at a lower cost while staying agile. Through tight, native integration between processes, our software enables includes public sector budgeting and grant and fund management.
SAP Analytics Cloud
Real-time data insights can help you analyse past and present situations while simulating future scenarios with business intelligence, augmented analytics, predictive analytics, and enterprise planning in a single solution.
SAP Commerce Cloud
By moving to a proven and innovative commerce platform, you can unlock agility and future-proof your citizen experience strategy.
See how customers are succeeding with SAP
Discover how Basler Verkehrs-Betriebe gained transparency with SAP solutions to ensure the City of Basil remains attractive in the future.
Learn how Amt der Salzburger Landesregierung is future proofing its business processes through digitalisation using SAP solutions.
Find out how the City of Copenhagen realised an expansive digital transformation to unify, centralise, and standardise processes.
Learn how the City of Hamburg created a cultural aid-application site for artists negatively impacted by the COVID-19 pandemic.
State, local, and regional governments need to make evidence-based policy decisions to drive positive outcomes for citizens. Our solutions can help you understand mission-critical data in response to trends, events, outcomes, and experiences.
56% higher percentage of business processes using embedded analytics for organisations that leverage an integrated best-in-class analytics platform built on the latest technologies.
SAP Analytics Cloud enables us to unify planning and analysis processes with ease and empower our users to accelerate decision-making through better insights and more flexible planning.
Sophie Stefano, Financial Analyst and Project Manager, Brussels Business Support Agency
With public sector software from SAP, you can achieve more-resilient government operations to improve stewardship of public funds and develop forward-thinking, citizen-centric policies.
6% lower finance cost for organisations which use a unified framework and taxonomy and standardised workflows to enable one view of risk.
Source: SAP Performance Benchmarking
We achieved go-live with minimal disruption to our business. SAP S/4HANA now contributes to more-efficient finance processes, helping us do more with less and cope with the growing demand for insightful data and more-complex reporting without adding to our staff resources.
Kristjana Hreiðarsdóttir, Chief Accountant, Municipality of Akureyri
Government ERP from SAP helps you create dynamic social protection programmes based on integrated and proactive policy responses. You can also increase collections and maximise taxpayer compliance with unified contribution, revenue, and tax management while gaining the constituent insight needed to improve and personalise no-touch services.
58% lower audit cost for organisations where risk information is refreshed frequently with up-to-date assessments, key risk indicators, and controls.
Source: SAP Performance Benchmarking
Had we tried to digitally transform existing processes one by one, a meaningful, digital outcome would not necessarily have emerged. That's why it was imperative to comprehensively rethink our processes.
Peter Wanschou, Engineer Provincial Office Directorate for Information Technology, Office of the Carinthian Provincial Government
Our low-code development experience, as part of SAP Business Technology Platform (SAP BTP), can help you accelerate and scale development with confidence. It can also help you integrate and automate processes across your business with greater ease.
17% lower unplanned downtime (in hours) for organisations that enable integration and interoperability across systems and platforms through a modular architecture.
Source: SAP Performance Benchmarking
This was a time of high stress for business owners and landlords throughout the canton. Our responsibility was to support them as quickly and efficiently as possible. The tool we developed on SAP BTP – with help from SAP Services and Support – enabled us to more than exceed expectations.
Dominik Schoen, Head of Staff of Financial Management, Canton of Basel
By deploying public sector software from SAP, you can build a skilled and engaged government workforce and deliver exceptional employee experiences.
17% lower time to hire for organisations that have tightly integrated (in terms of leadership, strategy, and data) HR and finance that work together to help ensure efficient and effective business execution.
Source: SAP Performance Benchmarking
We came to realise that maximising the technology depended on evolving employee behaviour and engagement with the system and onboarding a governance mindset of continued improvement, whereby the technology – enterprise-wide – is nurtured and matures with our business needs/processes.
Ronnie Wade, Chief HR, Fulton County Schools
Governments need to adapt to the changing digital world to drive mission impact with solutions to improve stewardship of public funds and develop forward-thinking, citizen-centric missions and programmes. Our solutions for grants management can enable your organisation to standardise and support end-to-end grants management processes in a single, integrated system.
15% time savings during the financial close in organisations that set up real-time financial accounting.
With SAP S/4HANA and SAP HANA, we have an excellent basis for further digitalisation and optimisation to serve our citizens, stakeholders, and employees.
Eelke Blonk, Program Manager Business Information and Administration, Provincie Noord-Brabant
Get started with SAP’s cloud solutions for regional, state, and local government
SAP can help you start or enhance your digital transformation, no matter where you are in your journey. If you have yet to move to government cloud ERP, you can get started with the RISE with SAP package for Public Sector. If you already have cloud ERP – from SAP or any other vendor – you can enhance your state, local, and regional capabilities with our industry cloud solutions.
RISE with SAP for Public Sector
RISE with SAP provides customers with comprehensive business transformation as a service (BTaaS) in a single package. At its core, is intelligent cloud ERP, business process intelligence, technology credits, and more. RISE with SAP for Public Sector also includes solutions for:
Industry cloud solutions
Built by SAP and our partners on an open platform, SAP’s industry cloud solutions address specific industry needs for the public sector. Designed to work with your existing SAP and third-party systems, these specialised cloud applications can help you drive cost-effective transformation and sustainable growth.
Featured cloud solutions for regional, state, and local government
Sustainability and ESG reporting solutions
Move beyond financial measures to have full visibility into the consequences of your actions by adding an environmental, social, and governance (ESG) dimension to finance reporting with embedded, validated real-time data.
SAP Time and Attendance Management by Workforce Software
Combine powerful tools for time and attendance management, absence and leave compliance tracking, and advanced scheduling. You can lower labour costs, make more strategic workforce decisions, and improve execution.
Treasury management
Get real-time cash visibility, improve liquidity, and lower risk with integrated real-time solutions for treasury management.
Explore your regional, state, and local government resource centre
Create value by using digital capabilities to meet the needs of citizens and consumers of government services.
Learn how Sedgewick County, Kansas streamlined processes to attract and manage employees.
See how U.S. state and local government organisations are achieving efficient and effective enterprise management.
Establish a single source of truth that integrates external data while prioritizing data protection and privacy.
Find out why optimised financial management is foundational to government service delivery and a finance-first ERP strategy.