Skip to Content
Contact Us
Chat Now Chat Offline
Get live help and chat with an SAP representative.
Contact Us
E-mail us with comments, questions or feedback.

Healthcare

Improve patient outcomes and deliver cost-effective care by becoming an intelligent enterprise.

Our response to the COVID-19 worldwide pandemic
Explore the impact of the COVID-19 pandemic on healthcare

Realise the full potential of IT to empower your healthcare community

Our vision for the Intelligent Enterprise is to help healthcare providers become highly efficient at saving and improving lives, deliver a seamless patient experience, and ensure value-based care with innovative technologies.

See how customers are succeeding with SAP

SAP Road Map for Healthcare

SAP is committed to helping healthcare organisations deliver value-based, patient-centered services. We are enhancing our solutions to automate processes, enable data-driven decisions, and empower employees – with ease and intelligence.

Current release highlights

  • Cloud-based portal for patient applications
  • Waiting time prediction for emergency rooms and ambulatory care
  • First version of patient accounting solution using artificial intelligence to automate patient billing
  • Improved administration and monitoring of multiple data sources

Upcoming innovations

  • Broader patient self-service offering
  • First version of cloud-based patient administration solution and clinical information system (partner solution)
  • Simplified Big Data analytics through enhanced connection of live and imported data sources

Future plans

  • Enable front- to back-end integration of operational and user experience data to optimise workflows along the patient journey
  • Deliver a modular healthcare provider solution to orchestrate and integrate end-to-end processes using healthcare standards 
  • Digitalize central healthcare data via a secure, patient-centric health cloud

Get the facts

30 x

faster response times for patient scheduling.

Kardinal Schwarzenberg Hospital customer journey

80 %

decrease in usage of preventative antibiotics.

SAP Performance Benchmarking

Transform healthcare for patients and providers

Delivering value-based, patient-centered care

Learn how intelligent technologies are creating new opportunities for healthcare providers to deliver a seamless patient experience and value-based, affordable services.

Embracing disruption in healthcare

See how SAP is helping healthcare providers move from volume to value to improve health outcomes and efficiencies with intelligent technologies.

Find healthcare software tailored to your needs

Provide the best care to patients at an affordable cost, promote patient engagement, and optimise clinical outcomes with mobile self-service processes.

Qualtrics CustomerXM

Gain powerful patient experience insights in less time and deploy feedback collection mechanisms across all touch points to better understand behaviour and take action to improve the entire patient experience.

SAP Digital Boardroom

Enable your users to more readily monitor, simulate, and support business change to meet the expectations of your customers, business partners, and employees.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

Enable your business to thrive in a changing world

Innovate with industry cloud solutions from SAP

Find out how industry cloud solutions built on SAP Cloud Platform by SAP and our partners foster innovation and collaboration between our customers, partners, and SAP.

Shorten the road to recovery

Learn how life sciences companies can make, distribute, and monitor vaccines more efficiently and affordably with a unified solution for vaccine supply chain transparency.

Get the latest news and trends from experts

Juergen Mueller
Chief Technology Officer and Executive Board member
SAP

Being agile and adaptable in the current pandemic

Get highlights from SAPPHIRE NOW and learn how businesses are adapting to challenging times with digital tools.

Michael Byczkowski
VP, Global Head of IBU Healthcare Providers
SAP

Providing better patient care with real-time data

Learn how hospitals in Germany are enabling efficient and effective care during the pandemic with accurate insight into resources including available beds. 

Stephanie Carlson
Program Manager, Global Industry and Value Advisory
SAP

Impact of COVID-19 on the healthcare industry

Discover how the healthcare industry has stepped up in response to COVID-19 and how technology can continue to support the industry globally.

Communities and Events

Transforming the patient experience

Watch Vishal Bhalla, Parkland’s Chief Experience Officer, and Susan Haufe, Qualtrics’ Chief Industry Advisor of Healthcare, share how transforming the patient experience can impact business outcomes.

Manage your healthcare organisation enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

Back to top