The need to fill increasing skills gaps in learning and development

Whether you‘ve already adopted AI throughout your organisation or you’re still pondering use cases, it’s here to stay. As AI continues to disrupt the workplace, employees often struggle to use it effectively because they lack access to ongoing learning and development that helps them keep up with technological advances. Today’s organisations need to build future-ready workforces with the agility and skills to thrive amid constant change and complex HR regulations and compliance. Many organisations experience skills gaps due to fragmented learning systems, inconsistent content sources, and rigid consumption methods. These challenges derail an organisation’s ability to offer learning and development that’s relevant and personalised to its workforce. In an IT skills report from Skillsoft, 28% of tech leaders said the skills gap in their organisation was their biggest issue.¹

So, what’s the solution? Become a skills-based organisation. Doing so enables you to align talent more dynamically and precisely to your business needs. Work is carried out by the people best equipped for it—regardless of job title or traditional role boundaries—and the organisation enjoys:

• Greater agility with the ability to quickly reallocate skills to respond to market changes, new opportunities, or disruptions
• Enhanced talent utilisation with recognition and application of each employee’s full capabilities to improve their productivity and engagement
• Future readiness through continuous skills development that keeps a workforce relevant as technologies and strategies evolve

Prioritising ongoing upskilling and reskilling requires a unified, AI-driven approach—one that provides engaging learner experiences while simplifying and limiting maintenance for administrators. That’s where SAP SuccessFactors Learning and SAP Content Stream by Skillsoft come in.

Build a future-ready workforce as a skills-based organisation

A future-ready workforce is a workforce with the skills, agility, and mindset to thrive in an ever-changing business landscape. Rather than being limited by fixed roles or outdated knowledge, employees constantly expand their skills, refine their expertise, and apply fresh capabilities as new technologies, business models, and market dynamics emerge.

Together, SAP SuccessFactors Learning and SAP Content Stream applications by Skillsoft identify and deliver the latest content with optimised employee experiences.

• SAP SuccessFactors Learning is the learning management system (LMS) component of SAP SuccessFactors, a cloud-based human capital management (HCM) suite of tools for core HR, payroll, talent management, learning, and more
• SAP Content Stream applications by Skillsoft extend the discovery, access, and consumption of SAP SuccessFactors Learning content, and track your employees’ learning and development back to the LMS

The dual advantage of SAP SuccessFactors Learning and SAP Content Stream by Skillsoft

Intelligently infusing learning into your SAP SuccessFactors HCM ecosystem with SAP Content Stream by Skillsoft empowers you to build your workforce through comprehensive skills transformation across leadership and business, technical skills, compliance, and ethics.

By creating this culture of continuous learning—and delivering courses and interactive learning experiences to accommodate what, when, where, and how employees need to learn—your organisation can stay ahead of regulations, trends, and other changes in the business landscape.

Five steps to take to become a skills-based organisation

SAP Content Stream by Skillsoft bidirectionally integrates with SAP SuccessFactors Learning. This means your workforce benefits from the LMS, and your organisation also benefits from simplified content sourcing, curation, and delivery.

1. Choose the edition of SAP Content Stream by Skillsoft that best suits your organisation

Select one of three pre-packaged editions—each available with thousands of titles—that offer content options to cover your needs: base, compliance, or premium edition.

2. Centralise content management within the LMS

Manage skill development effectively and monitor progress directly by streamlining content sourcing, curation, delivery, and tracking all within SAP SuccessFactors Learning.

3. Close critical skill gaps through targeted and curated learning content

Provide your workforce with access to over 1,250 expertly curated learning paths explicitly mapped to high-demand skills. With tailored learning paths designed around individual career goals and organisational skill needs, SAP Content Stream by Skillsoft helps employees develop needed competencies more strategically.

Forty-three per cent of tech leaders said their team’s AI skills need improvement, and nearly half (47%) said AI and machine learning are their top priority going into next year.² With SAP Content Stream by Skillsoft, employees refine their AI skills while using them to learn other skills.

But technical skills aren’t the only gap to fill. Providing learning and development for leadership skills, compliance, and ethics is the hallmark of a forward-thinking organisation.

4. Keep your workforce engaged and enthusiastic about learning

Maximise retention and personalisation by letting employees choose when, where, and how they want to consume learning across four modes: watch, read, listen, and practise. They can also engage in AI-driven simulations like Skillsoft CAISY™ (pronounced kay-see). This AI-powered coach creates a supportive environment for practising challenging work-related conversations, such as Considerations for Using AI Responsibly, Project Risk Identification, Critical Thinking for AI, Change Management in the Age of AI, AI Ethics and Risk*,* and hundreds of other role-playing scenarios.

Reinforce their learning with AI language support: AI-generated closed captions in native languages make content more accessible and inclusive—while the seamless LMS integration allows employees to discover and launch learning directly in their workflows.

5. Establish a culture of continuous learning with content based on cutting-edge research

Ensure your workforce’s skills remain relevant—and aligned with your business goals—with a consistently updated, industry-vetted library of 500,000 courses that includes content about AI, cybersecurity, leadership, compliance, culture, performance, and more.

Learn more about how SAP Content Stream by Skillsoft extends SAP SuccessFactors Learning to deliver personalised, on-demand upskilling to your workforce.

What becoming a skills-based organisation can do for you

By prioritising ongoing learning and development, your organisation accelerates skills-based performance. Together, SAP SuccessFactors Learning solutions and Skillsoft’s expert-curated content deliver a powerful, integrated solution that equips your workforce to deftly manage ongoing change.

In a survey of Skillsoft use cases, customers said they experienced:

• 30% increase in skill level for employees who used SAP Content Stream by Skillsoft content to develop that skill
• 90% employee adoption one month after launch
• 80% completion rate on accessed content
• £1.5 million in savings in reduced off-site travel for learning
• 17,000 learning pieces accessed within the first 12 months of launch

The combined partnership of SAP SuccessFactors Learning and SAP Content Stream by Skillsoft delivers engaging, relevant, and impact-driven learning and development at scale, enabling organisations to close critical skills gaps and build the capabilities needed for tomorrow.