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Cirque du Soleil butterfly dancer

Cirque du Soleil®: Growing the business with high-flying operations

Explore Cirque du Soleil’s journey with SAP

While audiences discover the extraordinary, Cirque du Soleil and SAP continue to work behind the scenes to run many of its operational processes including travel and expense management, the purchase of goods and services, and running its core financial, operational and HR systems.



spectators around the world.


trips a year with 40 flights a day.


vendors worldwide.

Philippe Lalumière
Vice President of Information Technology, Cirque du Soleil Entertainment Group

To keep amazing our audiences around the world, we knew we needed to re-imagine our whole business and its digital foundation.

The Challenge

Re-imagining international operations

As the leading brand in live entertainment, Cirque du Soleil has to meet spectators where they are all around the world. This means shipping the big top and the entire tour, orchestrating travel for 1,300 artists, and making sure all goods and services are on site. Cirque du Soleil's staff of nearly 4,000 have a massive job to make all of the supportive operational processes look as coordinated as the artists on stage. And make all of this happen in a financially sustainable manner.


An entertainment company as vast and as far reaching as Cirque du Soleil requires only the most intelligent solutions to provide clarity and transparency on expense and travel management.


To take audiences beyond expectations and feel the deepest emotions, Cirque du Soleil procures everything from niche make-up, stage equipment, pyrotechnics and countless never-seen-before commodities from global suppliers.


With SAP Concur, our workload is now cut in half. The data flows easily and transparently through the system. We focus more on the control than the process itself. It reduces my level of stress.

Chantale Périgny
Accounts Payable Manager
Cirque du Soleil Entertainment Group

The Solution

Juggling applications to transform a complex business model

RISE with SAP has put Cirque du Soleil in the driver's seat to accelerate its transition to a cloud-first business. This provides the best possible platform for growth, innovation, and expansion. SAP Ariba and SAP Concur are at the core of this digital transformation. By integrating people and processes seamlessly, Cirque du Soleil can focus on its biggest priority: the spectator.


With the help of Concur Travel & Expense, Cirque du Soleil is equipped to make informed decisions to keep their business running at its best every day.  With over 6,000 trips a year, 40 flights a day and thousands of room bookings a month SAP Concur solutions enable Cirque du Soleil to navigate global compliance, negotiate better rates with suppliers and simplify expense reporting for its staff and performers.


SAP Ariba solutions help Cirque du Soleil manage the thousands of costumes and custom-built equipment that make the shows so special.


Innovating even the most complex, centralised systems allows Cirque du Soleil to successfully orchestrate and deliver shows that go beyond one’s wildest imagination.


Guided Buying makes it easy.  The end user selects the preferred supplier, orders what they need and receives it on time.  It is up to 5x faster than our previous system and has a positive financial impact.

Stéphanie LeRoy
Procurement Senior Director
Cirque du Soleil Entertainment Group

The Result

Expanding in the cloud to reach the outer limits of imagination

Cirque du Soleil's intelligent enterprise strategy is helping the company gain the kind of operational efficiency it needs to drive future growth.


SAP S/4HANA Cloud now provides Cirque du Soleil an integrated platform for streamlining business functions such as finance and merchandising across its international operations. 


Relying on SAP Concur, as part of their overall intelligent enterprise journey and RISE with SAP, Cirque du Soleil is achieving operational excellence with a compliant and transparent spend management system at the core of their business processes.     


Given a high degree of complexity with their procurement and sourcing requirements, Cirque du Soleil found that SAP Ariba and SAP Business Network have the digital muscle to allow them to perform at the highest level. 


It is time to discover the extraordinary.  

Stéphane Lefebvre
President & Chief Executive Officer, Cirque du Soleil Entertainment Group

SAP has been a trusted advisor for more than 20 years and RISE with SAP represents a critical next step in allowing us to continually evolve our business.

SAP helps Cirque du Soleil run better

Key business outcomes and benefits

  • Established a cloud-based platform with the security, flexibility, and scalability needed to support future growth
  • Improved control over core business functions, such as finance and merchandising
  • Increased quality and speed of purchasing decisions with near-real-time visibility into the complete purchase process
  • Standardised the process for worldwide travel and expense

Featured solutions and services

  • RISE with SAP comprises key products and services from SAP and its partners to help customers migrate to the cloud with a leading modular cloud ERP.
  • SAP S/4HANA Cloud is a comprehensive ERP system with built-in intelligent technologies, including AI, machine learning, and advanced analytics.
  • SAP Ariba solutions help large and midsize companies realise
    fast time to value in the cloud.
  • SAP Concur solutions connect travel, expense, and invoice management for total visibility and control.

About Cirque du Soleil

Cirque du Soleil Entertainment Group is a world leader in live entertainment. On top of producing world-renowned circus arts shows, the Canadian organisation brings its creative approach to a large variety of entertainment forms such as multimedia productions, immersive experiences, theme parks and special events. Going beyond its various creations, Cirque du Soleil Entertainment Group aims to make a positive impact on people, communities and the planet with its most important tools: creativity and art.

For more information please visit the official Cirque du Soleil website. 

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