Customer Snapshot: Overview
98% Faster access approval cycles (from 48 hours to 30 minutes)
Infosys is a global leader in consulting, technology, outsourcing, and next-generation services, delivering the most complex software projects in areas such as automation and artificial intelligence. SAP HANA enabled Infosys to Run Live and benefit from a better business engine, thanks to a simplified infrastructure and the ability to analyze data nearly in real time. They rely on the latest data and about 190 internal applications to make regular decisions about their customers and projects.
Number of Employees
Digital Economy, Run Simple, Run Live
Line of Business
Finance, Human Resources, Platform and Technology, Sales, Service, Supply Chain
SAP BusinessObjects Planning and Consolidation, SAP Business Warehouse, SAP Digital Business Services (DBS), SAP ERP, SAP Fiori, SAP Identity Management, SAP MaxAttention, SAP S/4HANA, SAP Supplier Relationship Management (SAP SRM), SAPUI5 Design rapid-deployment solution
Customer Snapshot: History
It All Began with US$250 and 7 Engineers
Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 194,000 employees. Over the last 30 years, Infosys has been a major driving force in the changes that have led to India's emergence as the global destination for software services talent.
Customer Snapshot: Business Model
Key Business Areas Keeping Up with Global Business
Infosys operates with about 194,000 employees, across 50+ countries with ~950 customers. They strive to enable their clients to run more efficiently by making powerful new technologies and concepts converge, so enterprises can thrive based on automation, innovation, and knowledge.
Customer Snapshot: Success Strategy
Infosys was looking to make their decision support system real-time and Run Live.
Transitioning to Fuel Their Big Business Engine
With 20,000+ project managers monitoring thousands of projects, invoices, profitability, revenue, cost, and margin for example, Infosys needs to process data as efficiently as possible. They pride themselves for being on the cutting edge of technology and are proud to be one of the first early adopters to incorporate SAP HANA into their business acumen to stay on the forefront of technology and pass this along to their clients.
Enter SAP: The SAP Experience
SAP HANA has been instrumental in significantly reducing turnaround times for critical transactions, thus enabling us to be more agile. Business intelligence on SAP HANA is another key factor in faster reporting. SAP HANA has helped transform our digital business engine.— Jitendra S, AVP and Head, Platform Services, Information Systems, Infosys Limited
Rolling out SAP HANA provided the Infosys sales team with the capability to analyze data in real time with reliable, up-to-date information from former projects. They were able to predict if a project would go over budget and developed the ability to better analyze potential employees with predictive analysis.
Bringing the best of Infosys to the boardroom table.
Better Business: Benefits
A simplified IT landscape, reduced hardware, and faster reporting are just some of the benefits that Infosys realized as a result of SAP HANA.
Infosys also leveraged SAP MaxAttention™ to centralize identity lifecycle management using the SAP Identity Management component. The result is a highly scalable identity management system that increases employee productivity and compliance with company security policies.
Seizing the potential.
With SAP HANA, Infosys realizes:
SAP software is at the core of any IT innovation you can think of. It enables us to be faster, leaner, and much more innovative.— Narendra Sonawane, Associate Vice President and Head of Business Services, Infosys Limited
Better Business: Run Simple
With the implementation of SAP HANA, Infosys has seen great improvements in their data streaming leading to significant growth across their different departments companywide.
With 33,000 times faster SAP ERP transactions on average, more than 35% savings in database storage through compression, five times faster average transaction speed, and more, these improvements have made for much happier employees, which in turn relates to much better returns and benefits for their clients.
When we went for SAP HANA we realized that within a quarter or two quarters, we were really able to achieve the type of process improvement we were looking for in many of the transaction areas. That led us to the next step of our journey, which was implementing SAP S/4HANA Finance.— Kiran Gole, Principal Consultant & PMO, Infosys
Making life easier for employees helps Infosys serve their customers better.
With the implementation of SAP HANA, Infosys is now planning to take advantage of the key reporting and real-time data that SAP S/4HANA provides and move it across other departments to improve efficiency and planning. By taking advantage of the predictive analytics of SAP HANA in the next six months, Infosys hopes to end batch processing and add in management reporting with SAP Fiori UX.
Infosys, both a customer and partner of SAP, explored lots of possibilities when it was deciding to upgrade its finance platform, according to Gole. “We experienced some complex landscapes but to our satisfaction discovered that SAP had embedded everything into one landscape. From a holistic point of view, SAP S/4HANA really brought business value into the organization. Doing so wasn't merely a migration, but a new formation,” said Gole.
Looking forward to an even better user experience.