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Scott Russell

Customer Success


About Scott Russell

  • Joined SAP: 2010
  • Appointed to Executive Board: 2021
  • Current Executive Board term expires: 2024
  • Nationality: Australian
  • Year of Birth: 1973

Scott Russell biography

As a member of the Executive Board of SAP SE, Scott Russell leads Customer Success, the company’s global sales, services, partner, and customer engagement organization. 

Scott is a passionate proponent of the latest innovations and simplified commercial models that help organizations move to and transform in the cloud quickly. Together with his leadership team, Scott’s focus is listening to and acting on the voice of the customer. He is responsible for orchestrating diverse teams across 180 countries to help organizations of all sizes and industries maximize the value they derive from their technology investments over their lasting relationship with SAP. Scott also sits on the Board of Directors of Experience Management (XM) provider Qualtrics.

Having joined SAP in 2010, Scott is well known for his authentic and energetic leadership style in inspiring transformation and growth in organizations. With his deep-rooted belief in leading with purpose, Scott is an active champion of compassionate, sustainable, and inclusive business.

Prior to being named to the SAP Executive Board, Scott most recently served as President of SAP Asia Pacific Japan (APJ). Under his leadership, APJ evolved to become one of SAP’s fastest-growing cloud markets globally. In his 11-year tenure with SAP APJ, he held numerous senior leadership positions, including head of APJ’s Professional Services organization, the region’s Chief Operating Officer, as well as President and Managing Director of SAP’s business in Southeast Asia.

Prior to joining SAP, Scott was a Partner at PwC and a senior executive at IBM. 


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