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E-Selling

The benchmarks focus on typical online catalog activities as performed by regular Internet catalog users (B2C) and direct order input by professional users (B2B).
This suite replaces the online store benchmark.

Interaction Center

The SAP CRM Interaction Center Benchmark focuses on typical interaction center activities, using the functions designed for the IC WebClient. 

SAP IC Standard Application Benchmark Results: 
Two-tier Internet Configuration, SAP Customer Relationship Management 2005

Date of Certification (mm/dd/yyyy) Technology Partner Number of IC Users Average Online Response Time (sec) Number of Customer Interactions/ Hour Operating System - Release RDBMS Release SAP Release Central Server Number of processors Number of cores Number of threads CPU Type CPU Speed (MHz) Cache Central Server Memory (MB) Certification Number
12/13/2007 Dell 420 0.44 15772 Windows Server 2003 Enterprise Edition SQL Server 2005 SAP CRM 2005 Dell PowerEdge Model 6850 4 8 16 Dual-Core Intel Xeon 7140M 3400 16 KB L1 cache, 1 MB L2 cache per core, 16 MB L3 cache per processor 65536 2007076
10/4/2006 Dell 310 0.83 11229 Windows Server 2003 Enterprise Edition SQL Server 2005 mySAP CRM 2005 Dell PowerEdge Model 6850 4 8 16 Intel XEON 7040 3000 16 KB L1 cache and 2 MB L2 cache per core 32768 2006078
09/07/2006 Dell 275 1.86 9108 Windows Server 2003 Enterprise Edition SQL Server 2000 (32-bit) mySAP CRM 2005 Dell PowerEdge Model 6850 4 8 16 Intel XEON 7040 3000 16 KB L1 cache and 2 MB L2 cache per core 32768 2006076

 

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