SAP Service and Asset Management enables you to grow service revenues, improve service efficiency, reduce the cost of service and maintenance operations, improve equipment reliability, improve return on assets, and enhance customer and user satisfaction. This integrated solution gives you the features and functions you need to handle:

• Service management – Manage, optimize, analyze, and continuously improve your entire service operations.
• Service parts management – Reduce your investment in service spare parts while ensuring that you have the right parts in the right place at the right time.
• Enterprise asset management – Gain real-time visibility into asset performance and maintenance to reduce operating costs, manage capital expenditures, and improve asset productivity.
• IT service and asset management – Optimize your IT service support and delivery processes and keep track of your IT assets throughout their life-cycle.