The SAP Supplier Relationship Management (SAP SRM) application helps more than 2,000 companies around the world reduce procurement costs, shorten sourcing cycle times, and improve sourcing strategy.

Read these success stories about organizations that have improved supplier-related processes by using SAP SRM:

• Alfa (PDF, 291 KB), Mexico – Explore how this conglomerate comprising five business groups – petrochemicals, steel, auto parts, food, and telecommunications – gained insight into spend that enabled managers to negotiate better deals with suppliers, reduced transactional costs, and experienced bottom-line savings.
• AOK (PDF, 171 KB), Germany – Read how this leading health insurer streamlined procurement and reduced medical aid costs, by more than 10% in some instances, with SAP SRM – a scalable application that enables suppliers to submit quotes online while giving the company a transparent view of current market prices.
• Brandenburg Police Force (PDF, 282 KB), Germany – See how SAP Consulting helped this police force rapidly deploy SAP SRM to drive a catalog-based e-procurement system to optimize distribution of uniforms for more than 6,500 employees – enhancing productivity and reducing stock costs.
• The Brose Group (PDF, 141 KB), Germany – Discover how this major supplier of parts to the automotive industry slashed process costs by 65%, cut order-cycle time by 66%, and reduced the number of suppliers by deploying the e-procurement component of SAP SRM to approximately 400 employees.
• Cable & Wireless (PDF, 257 KB), United Kingdom – Explore how this leading global telecommunications provider is leveraging SAP SRM to drive its e-procurement strategy, enforce compliance, improve performance measurements, and reduce support costs.
• Dow Corning Corporation (PDF, 137 KB), United States – Examine how Dow Corning outperformed benchmarks for comparable upgrades with the SAP Ramp-Up program for SAP SRM. The system went live in 10 weeks – eliminating support costs for maintaining an obsolete version or performing a sequential upgrade.
• Ericsson (PDF, 327 KB), Sweden – Explore how this leading supplier of mobile systems deployed a single global purchasing system built around SAP SRM – reducing costs, increasing productivity, improving relationships with suppliers, and increasing strategic control through access to global statistics.
• Hero Honda Motors Ltd. (PDF, 98 KB), India – See how SAP Consulting helped India's largest motorcycle manufacturer quickly deploy the supplier self-service function of SAP SRM and the e-commerce features of SAP Customer Relationship Management – with reduced transaction time and costs.
• Mahindra & Mahindra (PDF, 177 KB), India – Explore how the flagship company of India's leading vehicle manufacturer is achieving its vision by deploying SAP SRM – integrating 16 purchasing groups and using a Web portal for real-time information exchange and processing.
• Nissan Motor Co. Ltd. (PDF, 145 KB), Japan – Find out why this global Japanese automotive manufacturer is relying on SAP SRM as the backbone of its mission-critical production parts purchasing system to help decrease procurement costs by 15% while increasing product quality.
• Perrigo (PDF, 112 KB), United States – Find out how this leading pharmaceuticals manufacturer implemented components of SAP SRM to streamline its indirect procurement process, standardize indirect procurement, reduce its number of suppliers, and decrease costs by 15% to 20% in most major spend categories.
• Royal Dutch/Shell Group (PDF, 87 KB), The Netherlands – Imagine retooling the procurement architecture for a company spending millions of dollars daily in purchasing costs. This global energy corporation selected SAP SRM to build a scalable platform and integrate multiple enterprise resource management applications.
• Seattle Public Schools (PDF, 109 KB), United States – Examine how this large urban school district is using SAP SRM to buy pencils, paper, computers, and custodial equipment – while generating large cost savings of 50% to 75% of back-end processing costs – with the streamlined, online procurement process.
• Stinnes AG (PDF, 164 KB), Germany – Discover why this leading logistics company is confident that it can save millions of dollars in procurement costs and improve lead times by deploying SAP SRM to centralize approximately 95% of discrete purchasing orders from its international subsidiaries.
• Telecom New Zealand (PDF, 89 KB), New Zealand – Read how this service provider's supply-management review integrated SAP SRM with its existing SAP solutions – adding visibility into a spare-parts network, an automated online purchasing system, and a strong foundation for future growth.
• University of Toronto (PDF, 313 KB) – Learn how this university deployed SAP SRM to streamline intensive procurement processes by reducing purchasing steps that resulted in a 90% savings in time, consolidated its vendor supply base, and provided visibility into budget status for more than 1,000 independent purchasers.

Customer Case Studies

SAP SRM can deliver meaningful business value, improve critical processes, and improve your bottom line. For an in-depth view of how some companies are seeing real benefits, please read the following customer case studies:

• Pemex Gas (PDF, 318 KB) – Learn how Pemex Gas, a provider of natural gas to consumers and businesses in Mexico, uses SAP SRM to enable better procurement processes – and gain a competitive advantage.
• Xerox (PDF, 231 KB) – Read how SAP SRM helped this industry giant lower indirect procurement spending by approximately $45 million, cut administrative costs by 20%, and reduce its number of suppliers.