SAP ERP Human Capital Management (SAP ERP HCM) provides features and functions and end-user delivery options to help you manage the following business processes:

• End-user service delivery – Enables the delivery of ERP services together with business content to the entire organization and beyond. The end-user service delivery business process gives end-users multiple options to access ERP services, depending on their situation, their preferences, and the business context.
• Workforce analytics – Timely insight into the workforce allows your organization to benefit fully from human-capital strategies and programs – and measure your workforce’s contributions to the bottom line.
• Talent management – Support people during every phase of their employment – from recruitment through training, development, and retention. Find the right people, put their talent to best use, align employee goals with corporate goals, maximize the impact of training, and retain top performers. With SAP ERP HCM, you can develop and deploy talent more rapidly and flexibly than ever before. The solution supports and integrates all talent management processes – so you can attract, acquire, educate, and develop talent; identify and grow future leaders; and align and motivate talent with corporate objectives.
• Workforce process management – Streamline and integrate essential workforce processes such as employee administration, organizational management, time management, benefits, payroll, and legal reporting. With SAP ERP HCM, you can standardize and consolidate all workforce-related processes and data onto a single platform, while ensuring adherence to local regulations and laws. The solution is built on a global platform customized for country-specific legal compliance and best practices. You can operate with local languages, currencies, best practices, and regulatory requirements in facilities around the world.
• Workforce deployment – Deploy the right people with the right skills to the right positions at the right time. Create project teams based on skills and availability, monitor progress on projects, track time, and analyze results for strategic decision making. You can use SAP ERP HCM to assign workers to appropriate jobs, projects, and teams; unify resource management, project execution, and skills management; and optimally, schedule call center staff and retail staff.