SAP leads the industry in customer relationship management innovation. Check out the latest news and events:

SAP News

• Atos Origin Deploys Innovative SAP Voice Over IP Solution in Its Global Service Centers for Unified Customer Communications
  (June 23, 2008)
• South Africa’s Office of the Public Protector Does Justice With SAP Solution
  (June 23, 2008)
• Kabel BW Selects SAP to Strengthen Connection to Customers
  (May 19, 2008)
• Bayer MaterialScience Selects SAP to Improve Chemistry With Customers
  (May 19, 2008)
• SAP Empowers Midsize Companies to Deliver Superior Customer Value
  (May 19, 2008)
• SAP and RIM Usher In a New Era for Enterprise Mobility
  (May 02, 2008)
• SAP Unveils Next-Generation Customer Relationship Management Solution
  (December 04, 2007)
• HSE24 Optimizes Customer Service with SAP® CRM
  (October 24, 2007)
• Independent Research Firm States SAP as Worldwide Market Share Leader for CRM, ERP and SCM
  (September 26, 2007)
• Dow Corning Consolidates on SAP Software to Improve Sales and Service Effectiveness
  (June 28, 2007)

Events

• SAP TechEd 2008 - Las Vegas
  (September 08, 2008 - September 12, 2008)
  Las Vegas, Nevada, United States
• SAP TechEd 2008 - Berlin
  (October 14, 2008 - October 16, 2008)
  Berlin, Germany
• SAP TechEd 2008 - Shanghai
  (November 05, 2008 - November 06, 2008)
  Shanghai, China
• SAP TechEd 2008 - Bangalore
  (November 12, 2008 - November 14, 2008)
  Bangalore, Karnātaka, India
• Events Calendar

Related Information

• "CRM Analytics: Turning Data into Action" (PDF, 168 KB) - IDC Executive Brief (June 2003)