Experience firsthand the features, functionality, and benefits of SAP Customer Relationship Management (SAP CRM). These brief, user-friendly demos show how SAP CRM performs in a real-world environment:
SAP CRM: Deliver Superior Customer Service
Learn how SAP CRM enables you to solve customer problems on the first call, understand customer entitlements and deliver the right level of service, and transform service from a cost center to a profit center.
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SAP CRM: Enabling Customer-Loyalty Management
See how SAP CRM enables you to manage loyalty programs, memberships, and rewards; empower customers to interact with you across multiple channels, including the Web and call center; benefit from integrated, end-to-end loyalty-management capabilities; and enhance the customer experience to improve customer retention.
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SAP CRM: Improving Order Management
Find out how SAP CRM enables your sales staff to create sales orders, check product availability in real-time, and change orders on-the-fly – so you can drive effective sales processes, respond to changing customer needs, and achieve a faster time to value.
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SAP CRM: Optimize Channel Marketing Funding
See how SAP CRM allows you to manage and analyze channel marketing fund programs such as market development fund or co-op programs. You have the tools you need to comply with financial regulations, drive demand for your products and services, and optimize the effectiveness of your channel marketing.
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SAP CRM: Enable Marketing Success
Explore how SAP CRM allows you to analyze marketing activities, create and schedule campaigns, manage workflows and segmentation, develop e-mail promotions, perform lead management, and monitor performance.
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Delivering Efficient After-Sales Service
Examine how integrated software from SAP can allow you to align after-sales service operations, reduce the overall cost of service, improve customer satisfaction, and maximize revenue and profitability.
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