Business Performance Benchmarking From SAP
Product and Service Leadership
In today's highly competitive marketplace, companies are striving to create value for customers through differentiated offerings based on customer needs and market demands. Companies are facing the hurdle of combining all product- and service-related processes and representations to establish a global network that breaks down the walls between marketing, research and development, procurement, manufacturing, logistics, and service, in striving for profitable, market-leading products.
Business performance benchmarking from SAP can enable product and service leadership by answering key questions, including: How to manage a product portfolio? When to introduce new products in the market? How to reduce the time and cost to market?
Study Scope
Business performance benchmarking for product and service leadership has been leveraged by over 1,800 companies, and studies new product development and introduction (NPDI).
Example Key Performance Indicators (KPIs)
| New Product Development and Introduction (NPDI) |
- New products revenue
- Number of new products launched per $ billion of revenue
- Time to market
- NPDI costs
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Example Insight
Best practice: Market launch is planned according to market demand forecasts.
Participation
Participation in benchmarking is free of charge. Register now to participate in benchmarking and for more information. If you have general questions regarding SAP benchmarking program initiatives, contact us at benchmarking@sap.com.
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