High Tech

Channel Management
Examine the effectiveness and efficiency of the channel management function based on company financials, key performance metrics, and IT maturity levels. Survey participants should be looking to enhance business performance and operational efficiency by enabling key collaborative processes within your organization or among partners in the ecosystem.

Adaptive Manufacturing
Understand what high tech manufacturers are doing to meet customer expectations by reviewing business process KPIs and best practices in the areas of manufacturing planning and execution, quality management, and plant maintenance. Survey participants should have a need to measure manufacturing process performance and be looking to strike the optimal balance between cost efficiency, quality, manufacturing, and manufacturing outsourcing strategy.

Consumer Products

Trade Promotion Management
Evaluate more than 20 best practices, including measuring the impact of promotions on volumes and profitability, managing promotion spend, and identifying and replicating successes. Trade Promotion Management Associates (TPMA) and SAP are conducting a survey of manufacturers to determine how companies measure up in your trade promotion management (TPM) efforts, which best practices are most commonly used, and how they impact performance. The study captures results of more than 25 KPIs and information about technology usage and adoption.

Food Service
Discuss metrics associated with trade and claims processes, and evaluate the impact of technology on key metrics. Trade Promotion Management Associates (TPMA) and SAP are conducting a survey of food services providers to determine how you measure up in your trade promotion management (TPM) efforts, which best practices are most commonly used, and how they impact performance.

Retail

Merchandising/Category Management
Assess where your organization excels and identify areas for potential improvement. You will be able to compare KPI and performance drivers against industry averages and first quartile companies for key areas such as demand forecasting, merchandise/category planning, product design/private label planning, assortment planning/allocation, store planning, price and promotion management, markdown management, item management, inventory management, vendor collaboration and evaluation/vendor deals and rebates, purchase order management, and global import management.

Participation

Participation in benchmarking is free of charge. Register now to participate in benchmarking and for more information. If you have general questions regarding SAP benchmarking program initiatives, contact benchmarking@sap.com.