Business Performance Benchmarking From SAP
Best People and Talent
In every company, the demands on human capital management are intensifying. More transactions need to be completed at a lower cost and, at the same time, human resources (HR) processes are increasingly complex to manage. In addition, it has become more and more important to attract and keep the best people, and make sure they have the right skills and knowledge to support the organization's strategic objectives.
With organizations facing significant economic pressure, HR leaders need to play a pragmatic role in driving operational efficiency while creating an adaptable workforce that can rapidly respond to changes in the market.
Study Scope
Business performance benchmarking for best people and talent has been leveraged by over 500 companies, and includes the following studies:
- Human capital management
- Talent management
- HR shared services
Example Key Performance Indicators (KPIs)
| Human Capital Management |
Talent Management |
HR Shared Services |
- Employees served per HR FTE
- HR costs per employee
- Employee turnover
- Time to hire
- Employees trained
|
- Succession plan bench strength
- Employee engagement
|
- Headcount and productivity improvement
- Cycle times
- Error rates
- Service level agreement violates
|
Example Insight
Best practice: Organizations that have automated analysis and reporting capabilities to analyze the talent pool and to measure source effectiveness experience a 50% reduction in cost per hire.
Participation
Participation in benchmarking is free of charge. Register now to participate in benchmarking and for more information. If you have general questions regarding SAP benchmarking program initiatives, contact us at benchmarking@sap.com.
|