Plant Interscapes, a horticultural services firm in San Antonio, TX, is expert in enlivening patios and interior spaces with foliage, flowers, and plants to lift spirits and boost morale. The SAP Business One application gave it the functionality it needed to support its vertical offerings and introduce enhanced reporting solutions.
Key Challenges
- Lack of built-in customer relationship management (CRM) functionality.
- Need to integrate current platform into vertical offerings.
| Project Objectives
- Integrate CRM functionality
- Introduce stability into the software
- Implement reporting solutions
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Key Benefits
- Improved customer relationship management via integrated CRM functionality
- Enhanced reporting via integration of Crystal Reports from Business Objects
- Improved financial reporting capability via XL Reporter tool
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Why SAP Solutions
- Competitive price
- Integrated CRM functionality
- Support for the integration of third-party applications
- Automated reporting
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Implementation Highlights
- Smooth, easy migration from a DOS-based system
- Customization of reports so they reflect company image to the client
- Integration with Crystal Reports from Business Objects
- Integration with The Service Manager, a service management and dispatch software solution from Shining Brow Inc.
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