Ontario-based HANSAmed Limited, a leading supplier of dental products to the Canadian market, wanted to provide better service for its 3,500 customers and integrate front-office functionality with its inventory software. Its choice – the SAP Business One application – also facilitated HANSAmed's compliance with Health Canada regulatory requirements.
Key Challenges
- Seamlessly integrate customer relationship management functionality with inventory management software
| Project Objectives
- Provide better information and service for customers
- Ease tracking of lot numbers to comply with Health Canada regulatory requirements
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Key Benefits
- Access to key data
- Ability to quickly generate the critical numbers used to track business targets
- 15% increase of inside sales productivity
- Real-time inventory status
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Why SAP Solutions
- High integration potential
- Excellent support services
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Implementation Highlights
- Ambitious go-live, on schedule within six weeks of project start
- First installation of the SAP Business One application in Ontario, Canada
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