Excelsior International Group, a Florida-based exporter of packaging materials and juice concentrates to the Caribbean, Central American, and South American markets, improved access to sales, purchasing, and accounting information with the SAP Business One application - resulting in more responsive customer service.
Key Challenges
- Build integration between legacy systems
- Improve companywide visibility of operational, sales, and financial data
- Respond quickly to customer requests
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Project Objectives
- Establish a single platform to support integrated processes
- Improve access to business-critical information
- Enable faster resolution of customer inquiries
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Key Benefits
- Improved process efficiency across the business
- Better support for management decision making
- More responsive customer service
- Faster and more accurate financial reporting
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Why SAP Solutions
- Trusted reputation of the SAP brand
- Comprehensive, user-friendly functionality
- Easily customizable to fit with precise business needs
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Implementation Highlights
- Achieved minimal disruption to core business activities
- Used a phased training program
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