The Axe Houghton Group Inc. – based in Winnipeg, Canada – is a US$12 million direct-response distributor with 40 employees and exclusive rights for distributing Oreck brand vacuums in Canada. When the company needed a solid software platform to help manage its explosive growth, it chose the SAP Business One application.
Key Challenges
- Managing growth
- Tracking orders and repairs in real time
- Meeting customer expectations for higher service levels
| Project Objectives
- Model policies and procedures and introduce formal process flows
- Enable real-time visibility across business segments
|
Key Benefits
- Provided a scalable platform to facilitate growth
- Enhanced visibility across the business
- Enabled better customer segmentation to support repeat business
- Improved forecasting and planning capabilities
|
Why SAP Solutions
- Robust, scalable solution at an affordable price, with implementation services rolled in
- Trusted software provider with strong history of supporting the needs of small businesses
|
Implementation Highlights
- Rapid, two-month implementation requiring limited resources
- Successful go-live with 6 professional users and 10 customer relationship management users
- Minimal interruptions to the business
- Real-time inventory status
|