AMI: Composite Technologies To Meet New Demands In Sales And Customer Service

Learn how advanced meter infrastructure (AMI) is gaining a foothold in energy markets – and how utilities can use enterprise SOA and the SAP NetWeaver platform to innovate sales and customer service with AMI. Log-in required.

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Enterprise Asset Management with SAP for Utilities

	Find out how SAP Mobile Asset Management allows utility field engineers to access, enter, and share information from any location using any mobile device. Read how (PDF, 93 KB).
	Take a look at how diversified energy holding company Energen improved efficiencies and reduced costs with an integrated, scalable, automated ERP system. See how (PDF, 105 KB).

Customer Care and Billing with SAP for Utilities

	SAP for Utilities helps mitigate the risk of delayed payments and bad-debt losses, increase efficiencies, and build customer relationships. Learn about credit and collections management (PDF, 101 KB).
	SAP is in a unique position to offer a flexible and integrated set of solutions with comprehensive support for customer care and billing processes. Find out how (PDF, 504 KB).

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Talk to us about our utilities solutions. You can:

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Solutions for Power Generation and Water Companies

Power generation utilities balance a multitude of risks related to business, operations, legal, tax, regulation, environment, health, and safety. SAP can help you achieve sustainable asset performance at the lowest possible costs. See how (PDF, 2 MB).

Like the water you deliver to the world, the water industry never stops moving toward operational excellence. To get you there, SAP for Utilities supports the critical processes that keep your company running. Learn how (PDF, 977 KB).

New Products Spotlight

	Duet Software Duet software, the joint product for use with Microsoft Office and SAP, synchronizes productivity and enterprise applications. View the demo.
	CRM On-Demand SAP CRM on-demand solutions provide easy Web access to CRM functionality – and a seamless on-ramp to SAP CRM. Read the details (PDF, 173 KB).
	Governance, Risk, and Compliance SAP solutions for GRC help forward-thinking organizations define and deliver an integrated GRC strategy. See how (PDF, 220 KB). Log-in required.

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