These SAP customers from around the world also benefit from the functionality, integration, and scalability of SAP for Utilities and other SAP solutions:

• BKW FMB Energie AG (PDF, 164 KB), Switzerland – Discover how SAP Consulting helped this utility company align existing system data structures with industry-specific software through SAP solutions – modeling key business processes across systems.
• British Waterways (PDF, 103 KB), United Kingdom – Explore how British Waterways enhanced IT flexibility, improved decision-making, lowered TCO, and raised the level of business support with the SAP NetWeaver platform and SAP Business Suite.
• CLP (PDF, 192 KB), Hong Kong – Learn why this large utility adopted SAP solutions to integrate data efficiently, provide a single view of enterprise information, and improve procurement, business intelligence, human resources, and other processes.
• EAM Energie AG (PDF, 266 KB), Germany – Learn why EAM called in system landscape optimization experts from SAP Consulting to help transition to a new IT and organizational structure – and a single, homogeneous environment for over 1,500 users.
• E.DIS AG (PDF, 73 KB), Germany – Examine how this utility company optimized operating costs and performance, increased customer acquisition capabilities, and improved departmental collaboration after implementing SAP solutions.
• Electrone (PDF, 152 KB), Italy – See how this company used SAP CRM, a solution in the SAP for Utilities portfolio, to retain a competitive edge by integrating processes, improving efficiency, and strengthening customer service.
• EnBW (PDF, 67 KB), Germany – Examine how this utility's strategy to increase its growth through creative marketing campaigns and strict customer orientation is supported by SAP CRM, a solution in the SAP for Utilities portfolio.
• ENECO N.V. (PDF, 80 KB), Netherlands – Examine how this energy company used the SAP Customer Relationship Management solution to help recruit and retain new small and midsized customers through improved target marketing and customer service.
• Energie Baden-Württemberg AG (PDF, 250 KB), Germany – Examine how EnBW leveraged the SAP NetWeaver platform to implement central SAP user administration and single sign-on, eliminating 7,200 annual help desk calls. The company was able to reduce IT administration costs and free up IT resources.
• E.ON Westfalen Weser AG (PDF, 186 KB), Germany – Learn how SAP Consulting supported this leading utility company with system landscape optimization services – resulting in a one-day transfer of historical billing data from three systems to an SAP solution with uninterrupted customer service during system changeover.
• Eskom (PDF, 132 KB), South Africa – Find out about Eskom's use of SAP Tutor – and SAP Education services – as a cost-effective means to create content as part of its training and performance support strategy for geographically dispersed users.
• Fernwärme Wien (PDF, 204 KB), Austria – Read how this district heating company used the SAP for Utilities solution portfolio to accurately measure and allocate consumption and tailor functionality to streamline what once was a complex billing process.
• GASAG (PDF, 204 KB), Germany – See how this energy company turned to the SAP Customer Relationship Management solution to integrate customer data with billing information to provide a single view of all data for better marketing and stronger service.
• GASAG (PDF, 283 KB), Germany – Consider how SAP Cash and Liquidity Management, with its rolling forecast planning capabilities, provided GASAG with real-time data to control and optimize liquidity, daily and precise liquidity planning, and more.
• Jihomoravská energetika (JME) and Jihoceská energetika (JCE) (PDF, 169 KB), Czech Republic – Lean how these two energy suppliers used the SAP NetWeaver platform to respond to market changes, gain more transparency, and improve data quality.
• Korea Hydro & Nuclear Power Company (PDF, 1.8 MB), Korea – Read how the world's sixth-largest nuclear power generator deployed the SAP solutions to enhance safety, cut project lead times, improve efficiency, and decrease inventory.
• Linz AG (PDF, 208 KB), Austria – Examine how this energy firm used the SAP Customer Relationship Management solution to develop a new call center – a one-stop shop for the customer service department to attract, retain, and win back customers.
• MITGAS (PDF, 80 KB), Germany – See how MITGAS deployed solutions in the SAP for Utilities portfolio, including SAP Customer Relationship Management, to enhance customer care, improve efficiency for complex processes, and sharpen its competitive edge.
• Salzburg AG (PDF, 83 KB), Austria – Review how this provider of energy and infrastructure services in the province of Salzburg implemented a direct data exchange between its geographic information system (GIS) and SAP software to improve planning and construction processes, network operations, and sales and marketing.
• Stadtwerke Lüdenscheid (PDF, 103 KB) Germany – Consider how this municipal utility company spotted the advantages of the SAP NetWeaver platform – and gained faster reporting, shorter response times, and efficient cooperation with market partners.
• Statkraft (PDF, 119 KB), Norway – See how Statkraft improved information access, streamlined collaboration, ensured high performance, and enabled a platform for future integration with SAP NetWeaver Portal, implemented with support from SAP Consulting.
• Suwag Energie AG (PDF, 112 KB) – Read why this energy service company implemented the SAP solutions to replace a heterogeneous IT landscape – and gained more business agility and a competitive edge in a complex, deregulated market.

SAP's industry-focused strategy with close customer alliances has been very productive. SAP serves more than 820 utilities customers in the Americas, Europe, Middle East, Africa, and the Asia-Pacific region – and the number is constantly growing. These utilities include:

Americas

• Aguas Argentinas, Argentina
• Bandeirante Energia, Brazil
• CENTRAL PUERTO SA, Argentina
• CODIGAS S.A.C. e I, Chile
• Comisión Federal de Electricidad, Mexico
• Companhia Paulista de Força e Luz, Brazil
• Electricidad de Caracas S.A.C.A., Venezuela
• Electricité d'Haiti, Haiti
• ENELVEN, Venezuela
• Instituto Costarricence de Acueductos y Alcantarillados (AyA), Costa Rica
• Interconexión Eléctrica S.A., Colombia
• Transportadora de Electricidad SA (TDE), Bolivia
• Usinas y Transmisiones Electricas (UTE), Uruguay

Europe | Middle East | Africa

• Aare Tessin AG, Switzerland
• AO Sverdlovenergo, Russia
• Belgorodenergo, Russia
• British Gas Service, United Kingdom
• Centrica, United Kingdom
• City of Cape Town, South Africa
• Distrigaz SA, Belgium
• Dong A/S, Denmark
• East Midlands Electricity, United Kingdom
• Eastern Electricity, United Kingdom
• EDF-GDF, France
• EDP, Portugal
• Edison S.p.A., Italy
• Electrabel SA/NV, Belgium
• Electricity Authority, Cyprus
• Electricity Supply Board, Ireland
• ENDESA, S.A., Spain
• Enel S.p.A., Italy
• ENW Amsterdam N.V., Netherlands
• E.ON, Germany
• Eskom, South Africa
• ewz Elektrizitätswerk, Switzerland
• Gaz Aletleri A.S., Turkey
• GDL - Sociedade Distribuidora da Gás Natural de Lisboa, S.A., Portugal
• Hämeen Sähkö Oy, Finland
• Iberdrola S.A., Spain
• Kenya Power Company Ltd., Kenya
• Lesotho Highlands Development, Lesotho
• Lyse Kraft, Norway
• Matrai Erömü Rt., Hungary
• Namibia Water Corp. Ltd., Namibia
• NESA A/S, Denmark
• NUON, Netherlands
• Office National de l'Electricité, Morocco
• PreussenElektra AG, Germany
• Rigas Siltums, Latvia
• RWE, Germany
• SNET, France
• Severoceska energetika, as, Czech Republic
• Société Electrique de l'Our SA, Luxembourg
• Stadtwerke München, Germany
• Stredoslovenske energeticke, Slovakia
• Vattenfall AB, Sweden
• Vattenfall Europe, Germany
• VEBA AG, Germany
• Wiener Stadtwerke - Wienstrom, Austria
• Yorkshire Water, United Kingdom
• Zaklad Energetyczny Torun SA, Poland

South East Asia-Pacific

• Australian Gas Light Co., Australia
• China Light & Power Co., China
• CitiPower Pty, Australia
• CS Energy Ltd., Australia
• EnergyAustralia, Australia
• ETSA Corp., Australia
• The Hong Kong and China Gas Company Ltd., China
• Kyushu Electric Power, Japan
• Malakoff Berhad, Malaysia
• Maquarie Generation, Australia
• Mercury Energy Ltd., New Zealand
• Powercor Australia Ltd., Australia
• Queensland Electricity, Australia
• Singapore Power Pte Ltd., Singapore
• Tenaga Nasional Berhad, Malaysia
• Toho Gas, Japan/Australia
• Tuas Power Pte Ltd., Singapore
• United Energy Ltd., Australia