For more information about the benefits and capabilities of SAP for Utilities, check out the following information:

Overviews

• "Power Generation" (PDF, 1.1 MB) – Examine how the SAP for Utilities set of solutions are tailored to the specific standards, processes, and challenges of the diverse utilities industry – including power generation, transmission and distribution, meter operation, and retail and services utilities.
• "SAP for Utilities: Solutions for the Water Industry" (PDF, 977 KB) – Read how SAP for Utilities offers a complete set of integrated solutions for water utilities – with visibility into projects, assets, service, and costs – and full support of best and next practices required by regulatory agencies.
• "Utilities Industry" (PDF, 1.3 MB) – Explore how SAP solutions can help utilities surmount market challenges, such as regulatory demands, pressures to raise productivity and lower costs, and competition resulting from globalization and deregulation.

Solution Briefs

• "SAP for Utilities: SAP xApp Emissions Management" (PDF, 101 KB) – Examine how SAP xApp Emissions Management helps utilities comply with energy consumption and greenhouse gas regulations – and improve plant operations and decrease costs.
• "SAP Mobile Asset Management - Handheld Version for Utilities" (PDF, 93 KB) – See how the SAP Mobile Asset Management application for utilities can help technicians better connect with enterprise information from remote repair sites.
• "mySAP CRM for Utilities" (PDF, 72 KB) – Learn how to integrate functions from sales and marketing to billing and contract accounting with SAP CRM – and provide added value for residential, chain, commercial, and industrial customers.
• "SAP Interaction Center for the Utilities Industry" (PDF, 68 KB) – Consider how the SAP Interaction Center application can help you retain more customers and build customer loyalty by tightly integrating day-to-day customer service processes with core business practices and business analytic functions.
• "Supplier Relationship Management for the Utilities Industry" (PDF, 170 KB) – Discover how you can make better strategic sourcing decisions, reduce spending, consolidate your supplier base, and reduce risk with SAP Supplier Relationship Management.
• "Connecting with Customers and Driving Value with SAP Utilities Customer E-Services" (PDF, 96 KB) – Discover how the SAP Utility Customer E-Services application can help deliver robust customer service offerings through the Internet.

Waste and Recycling

• "Green Light for Weighing and Recycling" (PDF, 94 KB) – Examine how to seamlessly integrate and optimize management of downstream recycling processes through consistent, comprehensive process support from the SAP Waste and Recycling application.
• "Municipal Billing Made Easy" (PDF, 90 KB) – Read how to increase the speed, efficiency, and precision of municipal billing – for your profit margin, and ultimately, for your long-term business success – with the SAP Waste and Recycling application.

Solutions in Detail

• "Energy Sales and Billing for Commercial and Industrial (C&I) Customers" (PDF, 332 KB) – Find out how the SAP for Utilities set of solutions can help you handle increasing competition with powerful sales and billing capabilities.
• "SAP for Utilities: Solutions for Customer Care and Billing" (PDF, 504 KB) – Consider how SAP for Utilities can help you improve efficiencies along the entire customer life cycle through standardization of business processes within regulatory environments.

White Papers

• "Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service" (PDF, 182 KB) – Read how advanced meter infrastructure (AMI) helps utilities innovate processes for sales and customer service – and how the SAP NetWeaver platform and enterprise service-oriented architecture support AMI. Log-in required.

Analyst Reports and Related Information

• "Business Value Case Study of SAP Deployment at SaskPower: Enabling Continuous Improvement" (PDF, 379 KB) – Explore how SaskPower achieved success with SAP NetWeaver components and software – maximizing electricity production and increasing reliability and availability, while ensuring asset value. IDC (July 2006) Log-in required.
• "Talent Management: The New Business Imperative" (PDF, 634 KB) – Find out how talent management, with strategic workforce planning, helps companies face a talent shortage. More companies are adopting processes and tools to recruit, retain, develop, and deploy talent. BusinessWeek Research Services and SAP (August 2007) Log-in required.