The SAP for Telecommunications solution set is helping companies around the world to streamline business processes and maximize business-building opportunities.

Read these success stories to learn how organizations are implementing state-of-the art functionality:

Case Studies

• T-Mobile Austria (PDF, 181 KB), Austria – Read this case study for an in-depth look at T-Mobile Austria's implementation of SAP software for revenue management and contract accounting. SAP helped speed dunning processes, accelerate payment processing, and increase productivity in the area of day's sales outstanding.
• Vodafone Group (PDF, 280 KB), Portugal – Examine this case study on a global telecommunications provider of mobile telecommunications services. The study evaluates the SAP Advanced Planning and Optimization implementation at Vodafone Portugal and its effect on demand planning and logistics operations at its agent stores. IDC (2005)

Customer Successes

• Andrew Corporation (PDF, 342 KB), United States – Examine how this supplier of communications equipment, services, and systems unified forecasts of salespeople using SAP Customer Relationship Management. Now executives can make corporate-wide plans and sales projections with standardized forecasting across business units.
• Arcor AG & Co. (PDF, 414 KB), Germany – Discover how Arcor AG substantially influenced the development of SAP Biller Direct. This second largest telecommunications company in Germany took advantage of SAP's leading technology to streamline billing, lower processing costs, and achieve sustained customer satisfaction.
• China Telecom Corporation (PDF, 171 KB), China – Explore how SAP NetWeaver Portal and SAP NetWeaver Business Intelligence helped China Telecom's IT landscape support business insight and analysis, increase information flow, enable collaboration, and boost productivity – advancing the company's plans for world-class status.
• E-Plus (PDF, 143 KB), Germany – Learn how Germany's third-largest cellular network provider needed an IT infrastructure for future growth – and SAP responded with core software for plant maintenance and materials management. The company now benefits from flexible processes that increase transparency and efficiency.
• ONE GmbH (PDF, 96 KB), Austria – Examine how the SAP NetWeaver platform helped this leading Austrian telecom company provide faster, better technical service by arming field-service technicians with mobile access to flexible means of exchanging data with central systems – for faster processing of service orders.
• PT Comunicações (PDF, 97 KB), Portugal – Consider how SAP APO helps this company manage Portugal Telecom's fixed network business by improving operational efficiency and increasing information visibility across the entire supply chain. Benefits include less administrative overhead and a 30% reduction in potential stock.
• SFR (PDF, 100 KB), France – Read why SFR chose SAP SCM to revamp its supply chain to meet new marketplace challenges. After a rapid, trouble-free implementation, SFR realized benefits – such as a 98% service performance rate, an average three months drop in inventory, and more collaboration with its distributors.
• T-Mobile Deutschland (PDF, 145 KB), Germany – Learn how T-Mobile Deutschland found a better way to motivate its sales force by implementing SAP Incentive and Commission Management. Now sales reps can respond faster to market changes and effectively move sales channels to sell the most profitable products and services.
• Telecom New Zealand (PDF, 89 KB), New Zealand – Discover how this company implemented SAP SRM to save time and money on spare-parts tracking and low-value goods purchasing. Now the company has complete visibility into its spare-parts network, an automated online purchasing system, and solid business foundation.
• Telefónica de España (PDF, 193 KB), Spain – Discover the many benefits this company realized after implementing SAP APO to enhance supplier collaboration, reduce costs, and improve productivity – such as 40% reduction in unused network inventory, 30% improvement in productivity, and significant price reductions.
• UTA Telekom AG (PDF, 264 KB), Austria – Find out how UTA Telekom, with one of the world's largest implementations of SAP software throughout the telecom industry, worked with SAP consultants when it came time to covert its operations to the euro. Together, SAP and UTA completed the job under budget and ahead of schedule.

Business Transformation Study

• DIRECTV (PDF, 96 KB), United States – Learn how the largest direct-broadcast satellite provider in the U.S. transformed its supply chain operations with SAP SCM. DIRECTV links its extended business partners – equipment providers – with key channel providers in a closed-loop, forward-and-reverse logistics process.
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SAP for Telecommunications solutions have been the choice for many other companies eager to integrate their business on a coherent platform, streamline their existing operations and introduce efficient, future-proof functionality. Here are some of the companies who are benefiting from SAP for Telecommunications worldwide:

Americas

• Cable Systems International, United States
• Compaa de Telecomunicaciones, Chile
• Compaa Peruana de Telonos, Peru
• Pacific Telesis Group, United States
• SBC-Pacific Bell, United States
• STARTEL S.A., Argentina
• TELUS Communications Inc., Canada
• Verizon, United States

Asia Pacific

• AAPT, Australia
• Binariang Sdn Bhd, Malayasia
• BSNL, India
• China Netcom, China
• China Telecom, China
• DACOM Corporation, South Korea
• Digital Telecommunications, Philippines
• EBT, Taiwan
• Hughes Escorts Communications, India
• Hughes Tele.com Ltd., India
• Korea Telecom Freetel Co., Ltd. (KTF), South Korea
• LG Telecom Ltd., South Korea
• Maxis Communications Berhad, Malayasia
• MobileOne (Asia) Pte. Ltd., Singapore
• NCIC, Taiwan
• Nippon Telegraph and Telephone, Japan
• Optus Communications Pty Ltd, Australia
• Post and Telecommunication, Papua New Guinea
• PT. Excelcomindo Pratama, Indonesia
• PT. Telecomunikasi Indonesia, Indonesia
• Shinawatra Information Technology, Thailand
• Singapore Telecommunications, Singapore
• Smart Communications Inc., Philippines
• TelecomAsia Corp. Public Co. Ltd., Thailand
• Telecom Corporation of NZ Ltd., New Zealand
• Telekom Malaysia Berhad, Malaysia
• Telephone Organization of Thailand, Thailand
• Telstra Corporation Limited, Australia
• Time Engineering Berhad, Malayasia
• United Communication Industry, Thailand
• Vodafone K.K., Japan

Europe/Middle East/Africa

• Airtel Mvil S.A., Spain
• Cable & Wireless UK, United Kingdom
• Cegetel Systemes d'Information, France
• Cesk Radiokomunikace, Czech Republic
• France Telecom, France
• Invitel Tvkzlsi Szolgltat, Hungary
• Magyar Tvkzlsi Rt., Hungary
• Mobilkom Austria AG & Co. KG, Austria
• N.V. Casema, Netherlands
• Orange PCS Ltd., Great Britain
• Orange PCS Ltd., Switzerland
• Pannon GSM Tvkzlsi Rt., Hungary
• Polkomtel S.A., Poland
• Polska Telfonia Cyfrowa Sp., Poland
• Portugal Telecom, Portugal
• Proximus, Belgium
• Sentech, South Africa
• STET Hellas S.A., Greece
• Sunrise, Switzerland
• T-Mobile Czech Republic as, Czech Republic
• T-Mobile Netherlands B.V., Netherlands
• T-Mobile UK, United Kingdom
• Telecom Italia Mobile S.p.A., Italy
• Telefonica de Espaa S.A., Spain
• TeliaSonera Finland, Finland
• Telkom South Africa, South Africa
• UMC, Ukraine
• Vodafone Espaa S.A., Spain
• Vodafone Greece, Greece
• Vodafone Information Systems, Germany
• Vodafone Italy N.V., Italy