For more information about the benefits and capabilities of SAP for Telecommunications, check out the following brochures:

Overview

• "SAP for Telecommunications" (PDF, 432 KB) – Explore how SAP for Telecommunications facilitates success by integrating operations and streamlining processes to help maximize revenue, control costs, identify new opportunities, and increase loyalty.

Solution Briefs

• "Credit and Collections Management with SAP for Telecommunications" (PDF, 90 KB) – Learn how SAP solutions give you a complete picture of your credit and collections management information. See how you can take early action against defaulters, reducing risk and decreasing days sales outstanding (DSO) and bad debt.
• "Strategic and Operational Portfolio Management for Telecommunications" (PDF, 573 KB) – Read how SAP xRPM can help telecommunications companies link project management, HR, and financial systems – enabling a unified view of "run-the-business" operations, "change-the-business" initiatives, and the resources tied to those activities.
• "SAP Interaction Center for Financial Customer Care" (PDF, 123 KB) – Learn how SAP helps telecom companies deal with customer inquiries and disputes in a guided, professional manner using a powerful interaction center for financial customer care.
• "Flexible, Integrated Receivables and Collections Management" (PDF, 84 KB) – Read how the SAP Revenue Management and Contract Accounting application automates critical processes, ensures efficiency, eliminates errors, ensures auditing compliance, and reduces revenue collection time – while enhancing customer satisfaction.
• "Dealer Management for the Telecommunications Industry" (PDF, 88 KB) – Explore how telecom companies can maximize sales and improve customer relationships by integrating internal processes, controlling costs, and monitoring and supporting dealers.
• "Mobile Workforce Management" (PDF, 60 KB) – Learn how SAP enables mobile workforce management functions that give telecom field engineers quick, cost-effective ways to fix network infrastructure problems – and improve transparency and responsiveness.
• "SAP Demand Planning for Network Life-Cycle Management" (PDF, 258 KB) – Consider how functionality for statistical forecasting, collaborative demand planning, and supply network planning with supplier collaboration helps firms satisfy customers.
• "mySAP Supply Chain Management for Physical Telecom Products" (PDF, 234 KB) – Find out how SAP SCM can help telecom companies introduce new products, develop smart delivery strategies, meet demand, decrease costs, and reduce inventory levels.
• "mySAP CRM Helps Telcos Achieve Strategic Goals" (PDF, 78 KB) – Learn how SAP CRM helps with billing, marketing, sales and contract management, partner relationship management, and analytics – resulting in greater customer care and attention.
• "Network Life-Cycle Management" (PDF, 154 KB) – Get the latest information on how SAP for Telecommunications can integrate the entire spectrum of network planning and realization tasks – from supply and demand to project management, revenue planning, and asset accounting.
• "Customer Financials Management for Telecommunications" (PDF, 163 KB) – See how telecom companies can optimize financial activities for receivables and collections management, analytics, and more, to lower costs, increase liquidity, and boost customer satisfaction.
• "Integration and Evolution of Telecom IT Resources and Business Processes" (PDF, 58 KB) – Discover how the SAP for Telecommunications solution portfolio, based on the SAP NetWeaver platform, enables you to increase efficiency, lower total cost of ownership, and capitalize on today's – and tomorrow's – opportunities.