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SAP for Retail

Business Processes

The SAP for Retail solution portfolio enables you to perform the range of business activities involved with running your retail business efficiently, including:

  • Store and channel management – SAP for Retail gives you the ability to offer the best services through different channels. The solutions support key multichannel retail activities, including customer relationship management, catalog and e-commerce management, call center management, customer loyalty management, workforce management, point-of-sale data management, and store operations.
  • Category and merchandise management – SAP for Retail enables you to manage consumer-driven categories as strategic business units and gain efficiencies in areas such as of assortments, promotions, shelf presentation, and product pricing. The solutions support a full range of processes, including merchandise planning, assortment planning, new product introduction, item authorization, SKU rationalization, allocations, and transfers.
  • Buying and vendor management – With SAP for Retail, you can constantly optimize supplier selection, compress cycle times, and devise sourcing and purchasing strategies. The solutions support a broad range of purchasing activities, including purchase order management, supplier relationship management, open-to-buy management, product life-cycle management, and invoice matching.
  • Retail revenue management – SAP for Retail enables you to execute the pricing strategies needed to achieve your profitability goals. The solutions support price planning and optimization, retail price management and execution, promotions management, clearance management, stock ledger reporting, physical inventory management, and cost, deal, and rebate management.
  • Supply chain management – With SAP for Retail, you can streamline your merchandise flow, reduce out-of-stock situations, and balance out your inventory. The solutions enable forecasting and replenishment, transportation planning, warehouse management, supply chain-wide inventory management, global import management, supply chain visibility and tracking, and return to vendor (RTV)/backhaul activities.
  • Enterprise management and support – With SAP for Retail, you can solve business issues in real-time on both a strategic and an operational level – and gain control of business processes and assets – through functionality for finance, human capital management, and corporate services. SAP solutions support key processes, including financial and management accounting, financial supply chain management, compliance management, financial planning and budgeting, payroll and benefits administration, training and development, e-recruiting, performance management, time management, and real estate management.

Segment-Specific Processes

Learn how SAP for Retail supports business processes for your industry segment:

Want to learn more? Contact us, call +1-800-872-1727, or contact your nearest SAP sales office.

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