SAP for Retail supports the following business processes for hardlines companies:

• Category and merchandise management – Manage consumer-driven categories as strategic business units and gain efficiencies in areas such as assortment and merchandise planning, allocations, and item management. Solutions support a full range of processes, including top down and bottom up planning, reconciliation, OTB and receipt planning, store clustering, key item planning, new product introduction, and SKU rationalization.
• Buying and vendor management – Strengthen supplier relationship management and overall operational procurement to optimize supplier selection, compress cycle times, and devise sourcing and purchasing strategies. Solutions support a broad range of purchasing activities, including contract management, vendor scorecard and spend analysis, private label management, purchase order management, self service, not for resale procurement, and invoice matching.
• Revenue management – Execute the pricing strategies needed to achieve your profitability goals through cost management, optimization and demand creation, and price management. Solutions support base price optimization, demand forecasting, markdown optimization, retail price management and execution, promotions management, clearance management, and total landed cost, deal, and rebate management.
• Supply chain management – Optimize supply chain planning, execution, and monitoring to streamline your merchandise flow, reduce out-of-stock situations, and balance out your inventory. Solutions enable demand forecasting, replenishment and allocations, warehouse management, transportation planning, return to vendor (RTV)/backhaul activities, global import management, and supply chain visibility and tracking.
• Store and channel management – Enhance customer relationship management, store operations, workforce management, and point of sale to offer the best services through different channels. Solutions support key multi channel retail activities, including catalog and e-commerce management, promotion delivery, express returns, call center and customer loyalty management, product and price management, alternative store sourcing, loss prevention, sales audit, returns authorization, and labor scheduling.
• Enterprise management and support – Solve business issues in real-time on both a strategic and an operational level – and gain control of business processes and assets – through functionality for finance, human capital management, and corporate services. Solutions support key processes, including financial and management accounting, corporate governance, real estate management, payroll and benefits administration, workforce management, life cycle data management, and enterprise asset management.