SAP for Public Sector is helping 1,500 government organizations across the globe transform their enterprises and become best-run businesses. To learn how SAP for Public Sector can help your organization, read "Public Sector Organizations Run SAP" (PDF, 4 MB) and check out the following success stories:

Read details about the benefits the solution set has brought to the following organizations:

• BWXT Y-12 (PDF, 218 KB), United States – Discover how BWXT Y-12 enables the Y-12 National Security Complex to maintain the United States nuclear weapon stockpile for the National Nuclear Security Administration using SAP software for enterprise resource planning (ERP) – ensuring seamless operations across the board.
• City of Tacoma (PDF, 323 KB), United States – Explore how the City of Tacoma, Washington, replaced its aging IT infrastructure with integrated SAP solutions – resulting in improved efficiencies and better resource allocation for the city, 24/7 self-service for customers, and increased customer satisfaction.
• Erie County, New York (PDF, 613 KB), United States – Consider how Erie County, which needed an integrated, automated ERP system to manage payroll, procurement, budgeting, grants administration, and accounting, chose SAP Business Suite solutions – and successfully standardized and streamlined business processes.
• Orange County Public Schools (PDF, 184 KB), United States – See how SAP Consulting helped the public school system of Orange County, Florida, successfully upgrade its SAP enterprise resource planning (ERP) system to the SAP Business Suite family of business solutions – ahead of schedule and under budget.
• Port of San Diego (PDF, 176 KB), United States – Learn how the Port of San Diego uses SAP CRM to strengthen its customer relationships by streamlining responsiveness to customers' informational and transactional needs. A new customer service center is helping the port become world-class in its public-service offerings.
• Seattle Public Schools (PDF, 109 KB), United States – Examine how this large urban school district is using SAP SRM to buy pencils, paper, computers, and custodial equipment – while generating large savings of 50% to 75% of back-end processing costs – with the streamlined, online procurement process.
• State of Louisiana (PDF, 133 KB), United States – Read how the Louisiana state government turned to SAP ERP HCM to upgrade its payroll system, improving data value and accessibility. Now data quality is high – employees can access their profiles and payroll information, and managers can get more timely information.
• Washoe County, Nevada (PDF 490 KB), United States – Read how this county streamlined its operations and improved its constituent services with SAP for Public Sector and other SAP solutions – replacing its legacy systems with a single, integrated platform.

Business Transformation Studies

• Arapahoe County, Colorado, United States – See how SAP enabled Arapahoe County, Colorado to consolidate multiple systems into one application for real-time reporting and faster procure-to-pay processes – resulting in improved vendor relations and compliance with the latest government-reporting requirements. Log-in required.
• California Department of Water Resources (PDF, 1.2 MB), United States – Find out how California Department of Water Resources extended the power of SAP ERP with the versatility and accessibility of collaborative electronic forms, achieving faster time to value with a quick implementation and rapid user training on SAP Interactive Forms software by Adobe. Log-in required.
• Halton Region (PDF, 603 KB), Canada – Explore how SAP Consulting helped this regional government in Canada use the SAP Product Lifecycle Management (SAP PLM) application to increase work-order volume and improve fleet operations and maintenance processes for police, ambulance, and other agencies. Log-in required.
• Municipality of Tampico (PDF, 1.3 MB), Mexico – Read how this Mexican city municipality improved the information flow within and between its departments and dramatically improved its response to public service requests when it implemented the SAP for Public Sector solution portfolio. Log-in required.
• Port of San Diego (PDF, 646 KB), United States – Learn how the Port of San Diego used the SAP Customer Relationship Management (SAP CRM) application to shorten its response time to requests, improve first contact resolution by 10 - 25 percent, and standardize business processes across more than 20 departments. Log-in required.
• San Luis Obispo County (PDF, 848 KB), United States – Read how San Luis Obispo County used the SAP ERP application to accommodate an economic boom and mitigate the impact on county services and operations. Log-in required.

More than 1,500 government organizations worldwide use SAP solutions to respond to changing regulations, streamline business processes, and connect information across the enterprise to deliver increased innovation, service delivery, and performance. Below is a select list of public sector customers:

Federal Government

• U.S. Customs and Border Protection
• Department of Interior
• Federal Prison Industries
• International Bank for Reconstruction and Development
• National Credit Union Administration
• National Park Service
• National Railroad Passenger Corp. (Amtrak)
• NASA
• U.S. Navy
• U.S. Army
• Defense Logistics Agency
• United States Postal Service
• Internal Revenue Service
• BWXT-Y12

State and Local Governments

• Commonwealth of Pennsylvania (PA)
• State of Florida (FL)
• State of Louisiana (LA)
• City of Phoenix (AZ)
• City of Simi Valley (CA)
• City of Victoria (TX)
• Arapahoe County (CO)
• Brevard County (FL)
• County of Summit (OH)
• County of Tarrant (TX)
• Cuyahoga County (OH)
• Florida Department of Revenue (FL)
• Houston Independent School District (TX)
• King County (WA)
• Laramie County School District No. 1 (WY)
• Lincoln Electric System (NE)
• Louisville & Jefferson County Metropolitan Sewer District (KY)
• Marin Municipal Water District (CA)
• Maryland General Assembly (MD)
• Metropolitan Water Reclamation District of Greater Chicago (IL)
• Multnomah County (OR)
• Port Authority of New York and New Jersey (NY)
• Queens Borough Public Library (NY)
• San Bernardino City Unified School District (CA)
• Santa Clara County Transit District (CA)
• School Board of Broward County (FL)
• School Board of Orange County (CA)
• School Board of Polk County (FL)
• Seattle School District Number 1 (WA)
• Sedgwick County (KS)
• State of California, Department of Water Resources (CA)
• State of South Carolina (SC)
• State of Utah (UT)
• South Florida Water Management District
• Rockdale County Board of Education
• Oklahoma City Public Schools
• Palo Alto, City of
• Sacramento County, CA
• San Luis Obispo County, CA
• City of San Antonio, TX
• City of Houston, TX
• Colorado Department of Transportation
• North Carolina Department of Transportation
• Los Angeles Unified School District (CA)
• Fulton County Schools, GA