SAP for Public Sector is helping 1,500 government organizations across the globe transform their enterprises and become best-run businesses. To learn how SAP for Public Sector can help your organization, read "Public Sector Organizations Run SAP" (PDF, 4 MB) and check out the following success stories:

Read details about the benefits the solution set has brought to the following organizations:

• BWXT Y-12 (PDF, 218 KB), United States – Discover how BWXT Y-12 enables the Y-12 National Security Complex to maintain the United States nuclear weapon stockpile for the National Nuclear Security Administration using SAP software for enterprise resource planning (ERP) – ensuring seamless operations across the board.
• City of Tacoma (PDF, 323 KB), United States – Explore how the City of Tacoma, Washington, replaced its aging IT infrastructure with integrated SAP solutions – resulting in improved efficiencies and better resource allocation for the city, 24/7 self-service for customers, and increased customer satisfaction.

Business Transformation Studies

• Arapahoe County, Colorado, United States – See how SAP enabled Arapahoe County, Colorado to consolidate multiple systems into one application for real-time reporting and faster procure-to-pay processes – resulting in improved vendor relations and compliance with the latest government-reporting requirements. Log-in required.
• California Department of Water Resources (PDF, 1.2 MB), United States – Find out how California Department of Water Resources extended the power of SAP ERP with the versatility and accessibility of collaborative electronic forms, achieving faster time to value with a quick implementation and rapid user training on SAP Interactive Forms software by Adobe. Log-in required.
• Colorado Department of Transportation (PDF, 3 MB), United States – Learn how the Colorado Department of Transportation replaced its entire software environment with a modern new solution based on SAP Business Suite applications – and gained a single version of the truth and automated operations. Log-in required.
• Halton Region (PDF, 603 KB), Canada – Explore how SAP Consulting helped this regional government in Canada use the SAP Product Lifecycle Management (SAP PLM) application to increase work-order volume and improve fleet operations and maintenance processes for police, ambulance, and other agencies. Log-in required.
• Marin Municipal Water District (PDF, 3 MB), United States – Read how Marin Municipal Water implemented solutions from SAP for Public Sector and SAP for Utilities to help ensure the water district's fiscal and environmental vitality for future generations. Log-in required.
• Municipality of Tampico (PDF, 1.3 MB), Mexico – Read how this Mexican city municipality improved the information flow within and between its departments and dramatically improved its response to public service requests when it implemented the SAP for Public Sector solution portfolio. Log-in required.
• Port of San Diego (PDF, 646 KB), United States – Learn how the Port of San Diego used the SAP Customer Relationship Management (SAP CRM) application to shorten its response time to requests, improve first contact resolution by 10 - 25 percent, and standardize business processes across more than 20 departments. Log-in required.
• San Luis Obispo County (PDF, 848 KB), United States – Read how San Luis Obispo County used the SAP ERP application to accommodate an economic boom and mitigate the impact on county services and operations. Log-in required.
• State of North Carolina (PDF, 169 KB), United States – See why the State of North Carolina chose SAP ERP to replace its aging legacy systems that were at risk of failure and loss of vendor support – and how it used the software to introduce efficiencies and standardize processes across numerous agencies. Log-in required.

More than 1,500 government organizations worldwide use SAP solutions to respond to changing regulations, streamline business processes, and connect information across the enterprise to deliver increased innovation, service delivery, and performance. Below is a select list of public sector customers:

Federal Government

• U.S. Customs and Border Protection
• Department of Interior
• Federal Prison Industries
• International Bank for Reconstruction and Development
• National Credit Union Administration
• National Park Service
• National Railroad Passenger Corp. (Amtrak)
• NASA
• U.S. Navy
• U.S. Army
• Defense Logistics Agency
• United States Postal Service
• Internal Revenue Service
• BWXT-Y12

State and Local Governments

• Commonwealth of Pennsylvania (PA)
• State of Florida (FL)
• State of Louisiana (LA)
• City of Phoenix (AZ)
• City of Simi Valley (CA)
• City of Victoria (TX)
• Arapahoe County (CO)
• Brevard County (FL)
• County of Summit (OH)
• County of Tarrant (TX)
• Cuyahoga County (OH)
• Florida Department of Revenue (FL)
• Houston Independent School District (TX)
• King County (WA)
• Laramie County School District No. 1 (WY)
• Lincoln Electric System (NE)
• Louisville & Jefferson County Metropolitan Sewer District (KY)
• Marin Municipal Water District (CA)
• Maryland General Assembly (MD)
• Metropolitan Water Reclamation District of Greater Chicago (IL)
• Multnomah County (OR)
• Port Authority of New York and New Jersey (NY)
• Queens Borough Public Library (NY)
• San Bernardino City Unified School District (CA)
• Santa Clara County Transit District (CA)
• School Board of Broward County (FL)
• School Board of Orange County (CA)
• School Board of Polk County (FL)
• Seattle School District Number 1 (WA)
• Sedgwick County (KS)
• State of California, Department of Water Resources (CA)
• State of South Carolina (SC)
• State of Utah (UT)
• South Florida Water Management District
• Rockdale County Board of Education
• Oklahoma City Public Schools
• Palo Alto, City of
• Sacramento County, CA
• San Luis Obispo County, CA
• City of San Antonio, TX
• City of Houston, TX
• Colorado Department of Transportation
• North Carolina Department of Transportation
• Los Angeles Unified School District (CA)
• Fulton County Schools, GA