SAP for High Tech supports key industry sales, service, and marketing processes that deliver superior customer value – and drive profitable, long-term customer relationships – including:

• Customer service and support – Align all after-sales service operations to generate profitable growth. Improve customer service while reducing costs – and maximize profitability and revenue.
• Multichannel sales and revenue management – Streamline selling processes to improve efficiency, accelerate buying decisions, and reduce the cost of sales and operations. Deliver profitable revenue by improving margin and pricing consistency at the point of deal negotiation.

Sales, service, and marketing processes are enabled with applications and industry packages such:

• SAP ERP
• SAP Sales and Marketing Management for High Tech
• SAP High Tech Channel Management
• SAP Service Parts Planning for High Tech
• SAP Business Communications Management
• SAP Extended Warehousing and Logistics for High Tech
• SAP Demand and Supply Planning for High Tech
• SAP Supply Chain Collaboration for High Tech

To find out how these applications support your goals for superior customer value, please complete the "Contact SAP" form and request information about industry solutions.