SAP SERVICES PARTNERS
PARTNER AND SAP COMMITMENTS
To leverage the full potential of SAP services partnership, potential partners must have a clear understanding of the commitments involved. The following table lists member commitments for SAP services partners.
SAP Services Partner Commitments
| Partner Commitment |
SAP Partner – Services |
SAP Alliance Partner – Services |
SAP Global Partner – Services |
| Sponsorship |
Executive level |
Executive level |
Board level |
| Partner management |
Single point of contact for the partnership |
Dedicated single point of contact for the partnership |
Dedicated global manager for the partnership |
| Commitment period |
One year |
Two years |
Two years |
| Joint vision and strategy |
Optional |
Required |
Required |
| Investment in key SAP initiatives |
Optional |
Required |
Required |
| Training and certification |
Required |
Required |
Required |
| Knowledge of SAP sales process |
Required |
Required |
Required |
| Joint customer list |
Optional |
Required |
Required |
| Joint business planning and execution |
Optional |
Optional |
Required |
| Lead generation |
Optional |
Required to be proactive |
Required to be proactive |
| Market development fund |
Optional |
Recommended |
Required |
| Joint marketing |
Optional |
Required |
Required |
| Escalation management |
Required |
Required |
Required |
| Compliance with the SAP Implementation Quality Program Initiative |
Not applicable |
Not applicable |
Required |
| Joint support strategies |
Not applicable |
Not applicable |
Required |
| Compliance with SAP's customer engagement life-cycle model |
Required |
Required |
Required |
SAP Commitments
The following table lists SAP commitments to SAP services partners.
| SAP Commitment |
SAP Partner – Services |
SAP Alliance Partner – Services |
SAP Global Partner – Services |
| Sponsorship |
Single point of contact |
SAP country managing director |
Board level |
| Partner management |
Single point of contact |
SAP country managing director |
Global partner manager |
| Commitment period |
One year |
Two years |
Two years |
| Joint vision and strategy |
Optional |
Required |
Required |
| Account planning |
Optional |
Required |
Required |
| Joint business planning and execution |
Optional |
Required |
Required |
| Market development fund |
Optional |
Optional |
Required |
| Joint marketing |
Optional |
Optional |
By invitation |
| Escalation management |
Required |
Required |
Required |
| Usage rights for partner logo |
SAP Partner – Services |
SAP Alliance Partner – Services |
SAP Global Partner – Services |
| Access to SAP Service Marketplace |
Required |
Required |
Required |
| Participation in SAP marketing events |
By invitation |
By invitation |
By invitation |
| Listing in SAP partner directory |
Required |
Required |
Required |