SAP SERVICE AND ASSET MANAGEMENT
CUSTOMER REFERENCES
SAP Service and Asset Management is helping enterprises around the world install, maintain, repair, decommission, and dispose of products, equipment, assets, and facilities.
To find out more about the real-world benefits of using this portfolio of solutions, read our case studies and customer stories:
Featured Case Studies and Customer Stories
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Improve Service Responsiveness and Flexibility, Enhance Efficiency
Bosch Thermotechnik GmbH, partnering with SAP, improved order handling and service management to enhance its competitive advantage. |
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Meeting Expectations Using Innovative Technology
Caterpillar Logistics teamed with Ford and SAP to develop a new application for managing complex service-parts supply chains. |
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Read more. (PDF)
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The Right Things at the Right Moment, with the Right People and the Right Tools
Read why Strukton Rail licenced the SAP Service and Asset Management solution to consolidate service documentation in a single system that its customers can view online. |
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Read more. (PDF) |
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Improve and Enhance Ease of Business Relationships
Yaskawa Electric America, partnering with SAP, maximises the value of every customer interaction to increase customer satisfaction and grow revenue. |
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Asset Type
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Bajaj Auto
Business Transformation Studies
Discover how Bajaj Auto, a global leader in the manufacture of two- and three-wheeler vehicles, addressed the challenge of spare parts planning and distribution. Implementing SAP Service Parts Planning for Automotive enabled the company to streamline its distribution process and greatly improve parts availability.
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Bombardier Aerospace
Customer Success Profile
This Montreal-based aerospace firm had pressures in its parts logistics organization with rising inventory levels and unpredictable demand. Read how SAP software helped it gain visibility into its repair and replacement service for returned parts to unlock profit potential.
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Caterpillar Logistics Services
Customer Success Profile
Discover how Cat Logistics Services joined with Ford and SAP to develop a powerful new service parts management program, which is now part of SAP Service and Parts Management. The solution has helped improve warehouse productivity and fill rates, and reduce inventory and support costs.
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EvoBus
Customer Success Stories
Learn how EvoBus, a premium bus and coach construction firm, became the first company to implement SAP Extended Warehouse Management and take its spare parts logistics operations into a new era. The sophisticated warehouse management system has led to gains in efficiency and other postive financial results.
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Ford Motor Company
Business Transformation Studies
Read why, when Ford Motor Company decided to overhaul its service parts management systems, the auto giant chose to team with SAP to develop a world-class service parts planning solution. Now Ford has enhanced the quality of its customer service with improved planning capabilities and greater supply chain visibility.
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Ford Motor Company
Customer Success Profile
Learn why this global automotive industry leader selected SAP software to improve control over parts supply and logistics. With SAP Service and Asset Management and SAP Service Parts Planning for Automotive, it improved visibility into inventory and customer orders, reduced inventory, and increased part sales.
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MindTree
Business Transformation Studies
Read about how MindTree, a fast-growing IT and R&D services company, needed a robust enterprise resource planning platform to enable its growth strategy while improving operational efficiency. The deployment of "mPower," based on SAP software, helped it accomplish this complex feat with complete confidence.
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NOVA Chemicals
Customer Success Stories
Learn how a leading chemicals company improved maintenance scheduling and operations at 11 manufacturing facilities by deploying advanced plant maintenance functionalities of SAP Enterprise Asset Management. The firm can now better manage maintenance activities, reduce related expenses, and sustain world-class uptime.
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Wales & West Utilities
Customer Success Stories
Read about Wales & West and how it used SAP software to start fresh and drive down costs. The company uses SAP software across its operations, from back-office financials through mission-critical asset and work management on the front line. That blanket coverage was key to selection.
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