Align IT projects with business goals

Drive IT business value by responding faster to changing business needs and proactively contributing to key business objectives.

  • Enable transparency and a closed-loop IT business innovation cycle
  • Provide role-specific views into IT systems of records
  • Support collaborative planning and project prioritization
  • Define and monitor service-level agreements (SLAs)
  • Ensure nondisruptive delivery of business processes
  • Streamline incident-to-error resolution and portfolio-to-project implementation
Bridge over water as strategic connection between points
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Managing Enterprise Mobility with SAP Afaria

Take the cost and complexity out of managing your enterprise mobility environment. Learn how to optimise the operations for all of your mobile devices by using SAP Afaria mobile device management.

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CIO Survey 2012

What do CIOs think about the economic impact of IT, technology innovation, and TCO reduction measurements? Are you curious? Find out the answers in the joint survey of the German SAP user group DSAG, CIO work group "TCO & IT Economics", and SAP.

Learn how CIOs can drive a more strategic role for IT operations

Make Your IT Operations More Strategic

This practical guide describes more than 25 measures for reducing TCO, each of which details an area within the business or IT landscape that you can analyse and significantly improve.

We can help.

Want to learn more about SAP for IT?

Solutions for Information Technology Management

  • Application Lifecycle Management
  • Respond to business needs faster; gain access to comprehensive, trustworthy data; and make fact-based decisions on the fly – with our application lifecycle management (ALM) solutions. Implement our best-run ALM processes, methodologies, and services to manage both SAP and non-SAP solutions and reduce your TCO.

  • IT Service Management
  • Align your service desk operations with service-level agreements (SLAs) to minimise costs, quickly resolve SLA incidents, and eliminate negative user impact. Support IT service processes with powerful ERP functionality, and adopt ITIL best practices across your IT organisation to meet evolving business goals.

  • IT Portfolio and Project Management
  • Link ideas and strategies to relevant data, workflows, and business processes to smoothly manage portfolios and projects from start to finish. Drive innovation throughout the portfolio lifecycle and develop cross-functional processes across disparate systems – with our IT and portfolio management solution.

  • IT Strategy and Governance
  • Automatically track and manage costs and risk across your IT department and application landscapes – reducing your IT budget to revenue ratio. Minimise lag time between risk detection and resolution, better manage regulations and policies, and deliver energy-efficient processes – with our IT analytics and governance solutions.

  • IT Infrastructure Management
  • Deploy innovative IT solutions and administer, integrate, and extend processes and applications across your business network with our IT infrastructure management solutions. Manage user identities with self-service tools, and get the most from your IT infrastructure by spreading application instances across available servers.

  • Rapid Deployment Solutions for IT
  • Support rapid IT innovation. Connect processes and data across your network to boost collaboration, efficiency, and control – with these quick-to-deploy solutions that leverage a mix of software and service.

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