Leverage the most cost-effective and informative IT management suite

Maximise your IT department's contribution to company profits by controlling IT costs for services and projects.

  • Allocate, manage, and track IT costs to reduce the ratio of IT spend to revenue
  • Enable access to and accounting for IT self-services
  • Integrate IT service desk, application lifecycle management, and system operations
  • Reduce system upgrade and operations cost
IBM implementing consistent processes globally
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Hartmann: Streamlining IT Project Management

Find out why this German healthcare provider chose SAP Portfolio and Project Management to deploy in its IT department. It now benefits from streamlined IT project management processes that provide visibility into costs for staff and customers alike.

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Baker Hughes: Cutting Testing Costs by 90%*

Read how this oilfield services company built a testing centre of excellence to expedite and automate application testing. Testing cycles are reduced by 30% thanks to various SAP solution extensions, including the SAP LoadRunner application by HP.*

A delivery man holding a stack of boxes

PostNL: Achieving 99.9% Process Availability

Take a look at how this mail and parcel delivery company increased IT agility, reliability, and efficiency with technology-driven innovation. All thanks to deploying best practices for application lifecycle management.

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Solutions for Information Technology Management

  • Application Lifecycle Management
  • Respond to business needs faster; gain access to comprehensive, trustworthy data; and make fact-based decisions on the fly – with our application lifecycle management (ALM) solutions. Implement our best-run ALM processes, methodologies, and services to manage both SAP and non-SAP solutions and reduce your TCO.

  • IT Service Management
  • Align your service desk operations with service-level agreements (SLAs) to minimise costs, quickly resolve SLA incidents, and eliminate negative user impact. Support IT service processes with powerful ERP functionality, and adopt ITIL best practices across your IT organisation to meet evolving business goals.

  • IT Portfolio and Project Management
  • Link ideas and strategies to relevant data, workflows, and business processes to smoothly manage portfolios and projects from start to finish. Drive innovation throughout the portfolio lifecycle and develop cross-functional processes across disparate systems – with our IT and portfolio management solution.

  • IT Strategy and Governance
  • Automatically track and manage costs and risk across your IT department and application landscapes – reducing your IT budget to revenue ratio. Minimise lag time between risk detection and resolution, better manage regulations and policies, and deliver energy-efficient processes – with our IT analytics and governance solutions.

  • Rapid Deployment Solutions for IT
  • Support rapid IT innovation. Connect processes and data across your network to boost collaboration, efficiency, and control – with these quick-to-deploy solutions that leverage a mix of software and service.

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*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers' experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.