Interaction Centre

Build a strategic delivery channel for service, sales, and marketing with a CRM interaction centre

Maximise customer loyalty, reduce costs, and boost revenue with our customer interaction centre. Give agents powerful tools to seamlessly handle inbound or outbound transactions. Let managers access real-time analytic reports – ensuring operational efficiency.

  • Enable key business processes including customer service, marketing, and sales
  • Stay totally connected to deliver the kinds of services your customers need
  • Enhance collaboration and customer interactions with integrated telephone systems
Woman working in a call centre, using a CRM interaction centre
  • Tweet this Share on Facebook Share on LinkedIn Share on Google+ Email

What's Included

We can help.

Want to learn more about this SAP solution?