SAP CRM for Service

Deliver consistent, high-quality customer service with SAP CRM for service software

Support all facets of your customer service organization – from contracts to marketing – with SAP Customer Relationship Management (SAP CRM) service functionality. Provide a positive user experience and resolve issues quickly with real-time support and complaint management. And give reps the tools they need to retain valuable customers and drive engagement.

  • Leverage customer relationship management (CRM) designed for contact centres
  • Boost customer satisfaction and retention with superior complaint management
  • Drive revenue by offering targeted services and products based on customer insights
  • Increase efficiency by delivering tiered service levels based on customer value
Woman at her computer using CRM service software
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What's Included

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