Customer Desires Vs. Retailer Capabilities
This study by Forrester identifies the challenges that retailers face when deploying a succesful omni-channel commerce strategy and highlights disconnects between retailer omni-channel tactics and consumer requirements.
Pick n Pay: Creating New Customer Experiences
See how this retailer analyzes what customers buy and innovates product lineups. Pick n Pay uses an integrated supply chain and Big Data to get an encompassing view of operations.
Lancôme lets the customer lead
While consumers can interact with a company in an unprecedented number of ways, Lancôme, the large French cosmetics, skin care, and fragrances brand, is careful to ensure consistency of experience across the board.
Fashion Collection by SAP
Developed with fashion brands for fashion brands. See how it fits all aspects of today’s global fashion business.