Customer Desires Vs. Retailer Capabilities
This study by Forrester identifies the challenges that retailers face when deploying a succesful omni-channel commerce strategy and highlights disconnects between retailer omni-channel tactics and consumer requirements.
Dansk Supermarked - Delivering On-Time
The problem manager can then investigate related tickets, look for root causes, and recommend solutions. This feature allows service teams to improve service responsiveness through automation and notification.
SPAR: Retailing in Real Time
Learn how this food, sports, and fashion retailer will deliver the ultimate customer experience by integrating customer and operational intelligence on a single, real-time platform: the SAP Customer Activity Repository powered by SAP HANA.
Optimizing The Supply Chain
Supply chains have never been as long or as complicated and the modern consumer isn’t accustomed to waiting.