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Focus on customers with our insurance industry software

Satisfy today’s hyper-connected customers across all channels, including mobile – with SAP software for the insurance industry. Our solutions use the latest technology to help you streamline claims management, simplify policy administration, and proactively manage risk and compliance. Fast-track product development – and use cutting-edge insurance CRM to drive sales and marketing efforts.

Learn more about our insurance software

Watch the video: Digital Insurance - The transition from risk protection to risk prevention


SAP Claims Management

See how this flexible solution lets you manage claims adjuster assignments and handle changes to the resource pool to lower risk while keeping customers satisfied.

How customer-centric are you?

11%* of financial service institutions have a 360° view of their customers, and are able to provide them with a consistent omnichannel experience for all products. Want to benchmark yourself with peers?


Digital insurance – from risk protection to risk prevention

New technologies are driving fundamental change in the insurance industry. Business models are being reimagined, processes are being reengineered, and employees are being empowered with real-time data and mobile apps. This thought leadership series explores the impact of these sweeping changes – and what insurers can do to capitalise on digital insurance.

Your road map to digital insurance

What forces are driving change in the insurance industry? And how can insurers take full advantage of the technologies that are rewriting the rules? Find out in our road map to becoming a digital insurer.

Creating the insurer of the future

See at a glance how the digital economy is reshaping the insurance industry. This infographic also offers new ways to compete, as well as five characteristics that insurers will need to be successful.  

New technologies for insurance

The SAPPHIRE NOW conference is always bursting with new ideas and insights into the transformational power of technology. Discover the outcome of two sensational sessions about the insurance industry.

Preparing for the digital revolution

Ready to go digital? This white paper gives you a host of resources to get started. Learn how to establish a core digital framework, transform your business models, processes, and workforce – and more.

See what our customers are saying...


Technology transformation in the global insurance industry

The global insurance industry has been subjected to an unprecedented series of market forces over the last decade. These include increasingly wide-ranging and complex regulatory oversight, a fundamental shift in customer expectations, the rapid rise of emerging markets, and the advance of new technologies.

Insurance in an age of customer intimacy

Learn how life and P&C insurers around the world are leveraging digital technologies such as Big Data analytics and the Internet of Things – and moving toward a consumer-first approach. Read this Economist Intelligence Unit (EIU) report for details.

The EIU: How is digital technology impacting IT?

The Economist Intelligence Unit asked senior Financial Services executives about digital technology and its impact on their industry. Their responses, and insights from the EIU, provide a view into how IT is driving the industry’s digital agenda.


Get fresh perspectives from insurance industry experts


How Disruption Will Cause The Insurance Industry To Change

Digital transformation is changing our world, and the insurance industry cannot sit idly and avoid these changes. It’s expected that the digital customer experience will drastically drive insurance profitability in the years to come.

Why Insurance Will Be Bigger — and Invisible — In 20 Years

You might want to take a mental snapshot of what insurance looks like, because children born today could make up first generation that won’t know what insurance is. That’s not because insurance won’t be a thing; it will just look a lot different in 20 years.

Insurance Customers Now Demand Simplicity, Personalisation, and Experiences

Customers are demanding a simple, seamless way to interact with the insurer they select, often  long before their first touchpoint. How can today’s insurance companies meet customer demands for hyper-connectivity and personalised lifestyle experiences?


Virtually endless possibilities

Hand-pick replays of any SAP TechEd keynote, lecture, strategy talk,or how-to session. 


Get ready for mobile policyholders

Discover how mobile technologies are forging new links between insurers and their policyholders. This infographic explores how mobile apps and data give insurance companies the opportunity to offer on-demand, personalised services that help mitigate risks and losses. 

Transforming lives with digital insurance: Kirtland’s story

Discover why simple, connected, and effective is how Kirtland expects his insurer to be.


Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

Get SAP training and education

Enhance your knowledge of SAP software, develop new skills, and bring more expertise to your company. Our full suite of software training and education courses and certifications can help you maximise the power of your SAP solutions.

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