End user training is critical to ensure that SAP R/3 functionality is effectively utilised, and the new application is accepted by the user population as a user-friendly and productive system. The logistics for providing end user training to potentially large numbers of staff are typically challenging.

SAP Education provides tools, products and services to support you in developing and delivering full life cycle support technologies, products and services, in preparation for go-live and beyond, including:

• Design & Prototype
• Map courses to roles
• Create Materials
• Deliver end user training
• Documentation and delivery tools
• Administration & Deployment
• Education Tools
• SAP Productivity Pak
• InfoPak
• Testing
• Reporting
• Authoring