Authoring

SAP UKI has an internal end user consulting practice that can support the development of customer end user learning programmes. Our services range from ad-hoc strategic consulting to full end user programme management. SAP UKI is in the unique position of being able to share customer best practice to maximise effectiveness and mitigate risk associated with end user programmes.

Our team of experienced consultants has experience with all industry sectors, with recent and current experience in Utilities; Manufacturing; Financial Services; and Public Sector. Recent implementations include two call centres where business continuity and customer services were absolutely critical to the go-live.

SAP UKI Education's team of developers has training tools documentation skills; technical authoring skills; development and delivery experience; and functional skills. In our experience a combined team of SAP UKI developers and customer developers brings the optimum blend of customer business knowledge and SAP functional and implementation knowledge. This leads to high quality training documentation delivered in a minimum of time.

SAP UKI Education's approach is to provide the right skills at the right time to drive customer self-sufficiency to own and maintain training content.

To find out more visit www.sap.com/uk/education