Gain real insights for boosting user efficiency with user experience management software

Optimize the performance of your SAP applications and the people who use them with user experience management software. Assess how an application performs for each person – separating real usability issues from opinions – and take corrective action to ensure delivery of all the value you expect from your software.

• Monitor user-application interaction and collect contextual information to identify user issues
• Measure software response times to get insight into system issues and their impact on users
• Get reports with immediate, actionable information for closing gaps in efficiency and performance
• Maximize training investment by pinpointing actual training needs
• Provide executives with insight about application usage, adoption, and policy compliance
• Lower end-user support costs and reduce calls to the help desk

Watch the video.

Improve User Proficiency to Improve Business Results
Learn how SAP User Experience Management by Knoa can help users to have more productive interactions with SAP applications – and how proficient users who require minimal support services can help you realize ROI quickly.

UEM by KNOA.

Assess the Effectiveness of Your Training
Research points to user experience management as the ultimate feedback tool for assessing training effectiveness. Find out how SAP User Experience Management by Knoa fits the bill in helping enterprises achieve maximum value from training.

UEM IDC white Paper.