SAP Productivity Pak

SAP Productivity Pak is a comprehensive tool for user performance support. It enables your business to create, store and manage simulations, customised user help and procedural documentation in a swift and efficient manner. Through advanced collaboration features and centralised content-authoring capabilities, SAP Productivity Pak allows you to empower employees to exchange knowledge, improve employee productivity, and enhance the value of your SAP applications - all while reducing your total cost of ownership.

The system architecture of SAP Productivity Pak is designed to scale to your need, which will ensure that your learning systems and environment will not have to be redeveloped when your business grows in size, but will instead grow with it.

Services that Deliver Value

SAP Productivity Pak has many advantages at all levels of your business:

Business Benefits

• Lower total cost of ownership - With faster transfer of knowledge, you'll save time and money.
• Faster access to context-sensitive help - With instant access to context-sensitive help and simulations for all your SAP transactions and user screens, your users can resolve problems faster, enabling employees to work more efficiently.
• More efficient help-desk operations - SAP Productivity Pak can help you achieve a dramatic reduction in level-one help-desk calls, lowering costs while allowing your support staff to focus on more strategic issues.
• Reduced need for classroom training - Customised support materials and an interactive learning environment reduce your need for classroom training, cutting travel time and expense. Content authors, administrators, and users have direct access to training materials and content owners, opening up dialogue for questions and feedback.
• Lower cost of documentation - SAP Productivity Pak can drastically reduce the amount of time authors spend capturing business processes and creating documents, often by 50% or more, making them more productive and lowering documentation costs.
• Reduced website production costs - Authors and employees are automatically given a personalised learning portal through SAP Productivity Pak that can be customised to fit in with the look and feel of your intranet, reducing the cost and time needed to design and develop a new website.
• Increased solution value - Administrators can provide easy access to user support to promote continuous improvement. Users can receive automated updates on topics of interest, helping them work more effectively.
• Scalable infrastructure - SAP Productivity Pak's architecture provides a scalable landscape to support your growing business education grows as your business expands.

Author Benefits

• Simplifies distribution of latest information - With the collaboration features of SAP Productivity Pak, authors are kept in touch with changes to business processes, and can quickly update and disseminate the relevant process documents to end users.
• Increases quality and consistency of documentation - Document standards are applied to all documents that ensure a consistent output from authors in all parts of the business.
• Ease of document maintenance - SAP Productivity Pak includes a fully integrated authoring environment which allows authors to edit all outputs (simulations and documentation) at once, by editing a �master� document and then re-publishing. This saves significant author time and effort.
• Simplified sign-off process - SAP Productivity Pak functionality enables authors to �check in� documents to a workflow process that tracks and manages the document through the sign off procedure.
• Reduces duplication of work - existing business documents can be managed through SAP Productivity Pak, so that they do not have to be re-captured. Also, master documents can be customised in different languages, meaning that similar processes do not have to be captured in each individual country.

End User Benefits

• Greater acceptance of new systems - With context-sensitive help available within the system, users are able to answer queries quickly, which leads to an improved acceptance of the system.
• Move from passive to active user - Employees have the ability to subscribe to discussions around a process, allowing them to share knowledge learned around the process. Employees can also give feedback through their personalised learning portal to the content author to inform them of any relevant changes to procedure.
• More productivity, less stress - End users will have desktop access to all the help information around the processes relevant to their job role, meaning less time spent talking to help-desk and not performing their role.

For a more detailed overview of SAP Productivity Pak, please click here.