Although MDM features have commoditised with little differentiation, the platforms are expanding deeper into enterprise mobile software and document management support. Enterprises should look not just at a vendor's MDM technology but also at how well it can support overall enterprise mobile needs.
Enterprise mobile device management (MDM) software is primarily a policy and configuration management tool for mobile handheld devices, such as smartphones and tablets based on smartphone OSs. It helps enterprises manage the transition to a more complex mobile computing and communications environment by supporting security, network services, and software and hardware management across multiple OS platforms. This is especially important as bring your own device (BYOD) initiatives become the focus of many enterprises. It can support corporate-owned as well as personal devices, and helps support a more complex and heterogeneous environment.